Subject Product
LaundryCard Camera
Subject Area
Camera Functionality
Subject Details
Camera photos can be accessed through the card search function or Card Activity Reports either through LaundryCard Live or through the X-Changer with a card that has card search and reports permissions.
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This article describes how the LaundryCard Fisheye camera works and provides a brief FAQ regarding the camera. |
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To include camera functionality, your LaundryCard system must be operating on version 9 or greater. |
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General Information
As of version 9, CCI has reintroduced the LaundryCard camera. Its purpose is to take a photo whenever a customer purchases a new card or adds value to their existing card. Owners, managers, and attendants (with the allowed permission) can view these photos within a customer's card account details, as shown in this document.
To find out how you can install the LaundryCard camera within the X-Changer, please follow this guide.
Frequently Asked Questions
Q: Does the camera take a photo when a card is purchased or is it always recording video?
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A: A single photo is taken during any 'Add-value' transaction.
Q: Where can the
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photos be accessed?
- CARD SEARCH OR CARD ACTIVITY REPORTS
A: By either a card search or by viewing the Card Activity report.
Q: Are the image files
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names with a user's card number
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within Windows?
- YES
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A: Yes. If you would like to obtain a copy of them, please contact CCI Technical Support.
Q: Do the photos get deleted automatically after some time?
- NO, THEY MUST BE CLEARED MANUALLY
A: No. They must be removed/deleted manually.
Q: Is there a subscription fee for using the
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camera?
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A: No. Once you purchase the camera and install it accordingly, it will be fully functional.
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