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Overview

This page provides

the installer with

information on the

the various

FasCard Touch Kiosk

install configurations. Including

, including electrical requirements, unit specifications, and mounting instructions.

Required parts

Bw part list
ImageSize150
PartsC-5610R1

Optional parts & hardware

Bw part list
PartsC-5623,C-5626,C-5628

  • Uninterruptible Power Supply (UPS) (not included)
  • Compression anchor (not included)
  • 1/4" lag screw or anchor (not included)
  • Wall mount brackets (not included)
  • 1/8" to 1/4" shims (not included)

Touch Kiosk specifications and requirements

Kiosk dimensions

On this page

Table of Contents
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Touch Kiosk Specifications and Requirements

Image Added
Tip

Unit dimensions and power requirements can be found in this section. Unpacking and mounting instructions are found below.

The FasCard Touch Kiosk can be mounted in or on an existing wall or can be pedestal mounted.

It

 It offers

end-users

customers a convenient way to view and manager their Loyalty account, add balance to an existing card, or obtain a new card.

Kiosk Dimensions

Touch Kiosk

Touch Kiosk Drawer

Kiosk Pedestal Spacer

Kiosk Pedestal Base

Dimensions


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CCI

Part #

C-

5610R1

5610

C-5623

C-5626

C-5628

Description

Main Kiosk body

,

- can be pedestal or wall mounted.

Drawer addition to main Kiosk body

,

- can be pedestal or wall mounted.

Kiosk pedestal spacer

,

- not required for wall mount.

Kiosk pedestal

,

- not required for wall mount.

Electrical Requirements

warning
Note

Always follow local electrical codes.

The FasCard Touch Kiosk operates on

120VAC

120vac and comes with a standard 12' grounded power cord.

The

 The bottom of the base has a 1/2" knock out that can be used to mount a standard

120VAC

120vac power outlet inside the base. Additional holes may be drilled to accommodate other conduit sizes. Card Concepts Inc. recommends using an outlet with an isolated ground and that

an

an Uninterruptible Power Supply (not included) be used to protect the kiosk from power fluctuations and outages.

Unpacking and Mounting the Touch

Kiosk

Kiosk 

The Touch Kiosk is packaged in a corrugated shipping assembly with an upper and lower tray as well as a protective front panel and shipping carton.

Use

 Use caution when cutting securing straps and packing tape.

Tip To view the step by step guide to unpacking the Touch Kiosk, click the arrow adjacent to the header titled "
Expand
titleUnpacking the Touch Kiosk - Step by Step
".  Ui expandtitleUnpacking
Tip

Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk

- Step

by hand.

Step 1

  1. Carefully cut and remove the shipping straps securing

the 

  1. the Touch

Kiosk 

  1. Kiosk to the shipping pallet.

 

  2. Carefully cut the packing tape from the top of the shipping carton and remove it.

 

  2. Remove the lock handle envelope

and store it somewhere convenient, for now

  1. . This envelope contains the locks,

 

  1. keys,

 and 

  1. and lock handle.

 

Tip

Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk by hand.

Step 2

  • Lift the shipping carton off of the

Kiosk

  • kiosk.  

  • Remove the upper cardboard tray and protective front spacer.

 

  • Remove the plastic bag.

 

  • Remove the

Kiosk

  • kiosk from the lower tray.

 

Step 3

  • Once all

packing has been

  • packaging is removed, the

Kiosk

  • kiosk can now be opened by inserting

the 

  • the lock

handle 

  • handle and rotating counter-clockwise until the bolt disengages.

 

The rear

    • Rear door opens by swinging outward.

 

The front door opens by sliding

    • Front door slides forward on

a

    • track.

 

  • Use the power cord contained within

the 

  • the Touch

Kiosk housing and plug it into a working wall receptacle (outlet). 

  • Kiosk housing to power the kiosk.

  • Store the keyboard in a safe place on

premises

  • location and do not connect

it

  • to the

Kiosk

  • kiosk unless requested to do so by

CCI

  • Technical Support.

 

Mounting the Touch

Kiosk 

Choose one of the following tabs, based on the mounting configuration you are installing. 

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Ui tabs Ui tab
titlePedestal mount
Set the Pedestal Base in the desired location. Verify access to power by

Kiosk

Tip

To view mounting instructions, click the arrow next to the appropriately titled header below. Please note that 'Wall' and 'In-Wall' refer to similar but separate types of Touch Kiosk mount.

Expand
titlePedestal Mount

Step 1

  • Set the pedestal base in the desired location- verify access to power using the 12' power cord

in the Touch Kiosk. 

  • (included).

  • Mark the base

portion

  • position through the mounting holes or use the Base Pattern PDF.

  • Drill out the marked

location

  • locations to host a 1/2" compression anchor

(not included)

  • or similar device.

 

Step 2

  • Install the compression anchors per manufacturer instructions.

 

  • Place the base over the anchors and secure with the appropriate washers

and

  • /bolts.

 

  • Run the 12' power cord into

the Pedestal Base. 

  • the pedestal base.

Step 3

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  • Feed the power cable up from

the Pedestal into the Spacer Unit (P/N:

  • the pedestal into the spacer unit. Secure the spacer unit (C-5626)

. Secure the Spacer Unit to the Pedestal Base using the

  • to the pedestal base using 8/32 machine screws (included).

  • Feed the power cable up from

the Spacer Unit into the Printer Drawer (P/N:

  • the spacer unit into the printer drawer. Open the printer drawer (C-5623)

. Open the Printer Drawer

  • and secure

the Spacer Unit using the

  • to the spacer unit using 8/32 machine screws (included).

  • Feed the power cable up from

the Printer Drawer into

  • the printer drawer into the Touch Kiosk. Secure the Touch Kiosk (

P/N: C-5610R1). Secure the Touch Kiosk 

  • c-5610) to the top of

the Printer Drawer 

  • the printer drawer using 8/32 machine screws (included).

 

  • Run additional power cable slack

in the 

  • into the Touch

Kiosk 

  • Kiosk to provide ample room for

the Kiosk door

  • the kiosk drawer to open and close. Secure

the cord

  • using the cord-keeper provided (shown above).

 

ui-tab
Expand
titleWall
mountBefore installing on a wall, verify
Mount
Warning

Verify that the target wall will sustain the weight of the kiosk without damage.

Step 1

  • Identify the target mounting location

. ADA noticeCheck the ADA's website for your local requirements

  • .

 
concrete only

  • concreteonly) with appropriate fasteners

by following

  • .

  • Remove

the 

  • Touch

Kiosk 

  • Kiosk drawer (containing screen and computer components) from

the Kiosk 

  • kiosk by depressing the release levers on the door slides. Pull forward to remove.

 

Step 2

  • Set

the 

  • Touch

Kiosk 

  • Kiosk (with drawer removed) on the mounted brackets and seat against target wall, centering on

the

  • brackets.

 

  • Mark four drill points at

the following depending on location:
  • If using studs, mark the four drill points on the Rear Kiosk Door. 
    • If using a concrete wall, mark the four

    • stud locations on rear kiosk door. If target wall is concrete, mark drill points equally spaced approximately 1" inside

    the

    • outer edge of

    the

    • door.

     

    • Remove

    the Kiosk 

    • kiosk from

    the

    • wall brackets and and drill 3/8" holes into

    the

    • marked targets on

    the

    • rear door.

     

    Step 3

    • Set

    the 

    • Touch

    Kiosk 

    • Kiosk (with drawer removed)

    back onto

    • on the mounted brackets and seat against

    the

    • target wall, centering on

    the

    • brackets.

     

    • Secure

    the Touch Kiosk 

    • the kiosk to the target wall with appropriate 1/4" lag screws or anchors.

     

    • Mark the bottom of

    the Kiosk 

    • the kiosk through holes in the mounting bracket.

     

    Step 4

    Image Added

    • Drill

    upwards

    • upward into

    empty Kiosk 

    • empty kiosk on marked targets.

     

    • Install

    the

    • appropriate bolts and nuts, securing

    the Kiosk 

    • kiosk to the wall mount brackets.

     

    • When

    the Kiosk 

    • kiosk is

    secured

    • secure, re-install

    the Kiosk door

    • kiosk drawer.

     

    • Run

    the

    • power cable with additional slack into

    the 

    • the Touch

    Kiosk 

    • Kiosk to provide ample room for the

     Kiosk 

    • kiosk drawer to open and close. Secure

    the cord

    • using the cord-keeper provided (shown above).

     

    ui-tab
    Expand
    titleIn-
    wall mount
    Wall Mount
    Warning

    Verify that the target wall will sustain the weight of the kiosk without damage.

    Step 1

    • Identify the

    target

    • desired mounting location

    . ADA noticeCheck the ADA's website for your local requirements

    • .

     

    • Prepare a rough opening in

    the

    • target wall

    roughly

    • 1/2" larger

    ,

    • in both

    length and width,

    • dimensions than the Touch Kiosk. If mounting with

    the Printer Drawer (P/N: 

    • the printer drawer (C-5623), account for the additional height.

     

    • Remove

    the 

    • Touch

    Kiosk 

    • Kiosk drawer (containing

    the

    • screen and

    electronics

    • computer components) from

    the Kiosk 

    • kiosk by depressing the release levers on the door slides. Pull forward to remove.

     

    Step 2

    • Place

    the

    • empty cabinet into

    the

    • rough opening to determine

    the

    • appropriate overhang for

    the

    • exposed cabinet face.

     

      • Consider the thickness of

    the

      • wall trim required to cover

    the

      • rough opening after

    installing

      • install.

     

    • Mark the location of the target wall on the inside of the cabinet in two places (at minimum).

    • Remove

    the

    • empty cabinet from

    the

    • wall and drill a 3/8" hole in each target area.

     

    Step 3

    Image Added

    • Place

    the

    • empty cabinet in

    the

    • rough opening with

    a few

    • 1/8"

    to

    • - 1/4" shims below and beside

    the

    • cabinet.

     

    • Secure

    the

    • cabinet to

    the

    • rough opening with 1/4" lag screws or anchors as appropriate (do not over-tighten).

     

    • Run

    the

    • power cable with additional slack into

    the 

    • the Touch

    Kiosk 

    • Kiosk to provide ample room for

    the Kiosk 

    • the kiosk drawer to open and close. Secure

    the cable

    • using the cord-keeper provided (shown above).

     

    • Trim

    the

    • surrounding visible rough opening with

    your

    • desired wall trim (not included).

     

    Activate the Touch Kiosk

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    Configure the Touch Kiosk 

    Tip

    A Touch Kiosk must be powered on and addressed to be activated. To view a step by step guide to activation, click the arrow next to the header titled 'Activate the Touch Kiosk - Step by Step' below.

    Expand
    titleActivate the Touch Kiosk - Step by Step

    Step 1

    Image Added

    the 

    • the Touch

    Kiosk 

    • Kiosk to the machine list

    with an appropriate reader address

    Step 2

    Image Added

    • Connect the power cable that was fed upwards into the cabinet during installation.

     

    Flip

    • Toggle the

    rocker

    • power switch so that the

    "I"

    • 'O' is depressed.

     

    Image Removed
    The internal

    • Internal LED lights will indicate power is being received

    and the Bill Note Acceptor (BNA)

    • , bill note validator will cycle.

     
  • When power is turned on for the first time, the Kiosk will boot to an addressing screen. 
    • Use the on-screen keypad to assign the Touch Kiosk address you assigned in Step 2. 
    Image Removedtip

    Step 3

    Image Added
    Tip

    • Address the kiosk with the address assigned in step 1.

    • If the incorrect address is entered, change the address by following the steps on the Touch Kiosk Operation and Maintenance page under the 'Maintenance Menu Options' header.

    • When power is turned on for the first time, kiosk will boot to an addressing screen.

    • Use

    the Enter button

    • the Up and Down buttons to change the value of the digit with the green underline.

    • Use Enter to confirm the value of the digit and proceed to the next digit.

     

    • After confirming the third digit,

    the FasCard Kiosk will begin downloading its designated firmware files. 
  • Once the download and installation processes have finished, the Kiosk will load its user screen. 

    • Additional documentation

    Filter by label (Content by label)showLabelsfalsemax25showSpacefalsesortmodifiedreversetrueexcludeCurrenttruecqllabel in ("touchkiosk","kiosk") and space = "LCE" and type = "page"

    • the FasCard Touch Kiosk user screen will load.

    Additional Information