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This document is intended to serve as a guide for the laundry customer or end user in locations utilizing a FasCard Add Value Kiosk. |
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Using the Add Value Kiosk
The Add Value Kiosk allows customers to add additional value to an existing FasCard Loyalty account using cash, credit, or debit.
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- Swipe a Loyalty card on the Add Value Kiosk.
- Select an option- 'Add value from cash' or 'Add value from credit'
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- Insert bills when prompted.
- FasCard reader will keep a total count of all cash inserted.
- Press any button to complete the transaction.
Adding Value to a Loyalty Card and Viewing Rewards
While in front of an Add Value Kiosk, you can either swipe your existing loyalty card on the card reader or tap either Add Value or Check Balance to reach the following screen:
From this screen you can also scan the QR code using the FasCard Mobile App to activate the
When swiping your loyalty card or using the Mobile App QR code at the Add Value Kiosk, you have three options:
Add Value with a Credit/Debit card
Add Value with Cash
Review Rewards
Adding Value to Your FasCard Account With Cash
From the loyalty details menu, select the Add Cash button. Alternatively, you can immediately insert cash while on the loyalty details menu.
Insert your dollar bills into the bill acceptor. The value amount inserted will show on screen and update for each bill you insert.
Once the desired amount of money has been inserted, tap Done. A ‘Transferring Funds…’ prompt will appear before the card dispenser activates.
Once the card balance confirmation displays on screen, funds will be immediately available on the loyalty account.
Adding Value Using Available Credit/Debit Options
Select the Add Credit button from the loyalty details screen.
Choose from one of the Add Value packages visible on-screen.
On the Credit payment method screen, you’ll be prompted to either insert an EMV chip card into the reader or tap an NFC-capable card or NFC pay-ready smart device.
If the credit/debit/EBT card is incapable of either of the above secure options, you can swipe your card on the magstrip reader located to the right of the touchscreen. Alternatively, if the credit card fails to read the chip after three (3) tries, you will be prompted to swipe your card on the magstrip reader.
Once the card balance confirmation displays on screen, funds will be immediately available on the loyalty account.
Card Usage Methods
Credit/Debit Card Swipe | Smartphone NFC | EMV Chip | Tap-To-Charge NFC | |
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F1 Reader |
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F2 Reader |
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F3 Reader |
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* MasterCard only accepted for F2 Smartphone NFC transactions. Must be enabled on the FasCard Admin Site by an authorized employee or administrator.
Accepted Card Types*
Debit Cards** | Credit Cards+ | Electronic Benefits Transfer (EBT)++ | |
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F1 Reader |
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F2 Reader |
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F3 Reader |
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* Accepted card types vary and is at the discretion of the overall business.
** Debit cards must be one of the four (4) major credit card companies and are processed as such, depending on whether the overall business will accept.
+ Credit acceptance varies at the discretion of the overall business.
++ EBT guidelines vary by state and acceptance is at the discretion of the overall business. Please review guidelines with the official EBT resources made available with your state.
Rewards
If the location rewards loyalty points toward eligible bonus cash usable at that location, a third option to View Rewards will be available on the loyalty details screen.
Simply tap the View Rewards button to view your current point tally.
Access Account with QR Code And The Mobile App
Loyalty Account users can access an account without a Loyalty Card by using the Mobile app and a phone's camera to read the QR matrix code on the touch kiosk. Click here to read more about this functionality