FasCard Add Value Kiosk User Guide

Using the Add Value Kiosk

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The Add Value Kiosk allows customers to add additional value to an existing FasCard Loyalty account using cash, credit, or debit.

Adding Value to a Loyalty Card and Viewing Rewards

While in front of an Add Value Kiosk, you can either swipe your existing loyalty card on the card reader or tap either Add Value or Check Balance to reach the following screen:

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From this screen you can also scan the QR code using the FasCard Mobile App to activate the

When swiping your loyalty card or using the Mobile App QR code at the Add Value Kiosk, you have three options:

1. Add Value with a Credit/Debit card

2. Add Value with Cash

3. Review Rewards
   
   

Adding Value to Your FasCard Account With Cash

1. From the loyalty details menu, select the Add Cash button. Alternatively, you can immediately insert cash while on the loyalty details menu.

2. Insert your dollar bills into the bill acceptor. The value amount inserted will show on screen and update for each bill you insert.

3. Once the desired amount of money has been inserted, tap Done. A ‘Transferring Funds…’ prompt will appear before the card dispenser activates.

4. Once the card balance confirmation displays on screen, funds will be immediately available on the loyalty account.

Adding Value Using Available Credit/Debit Options

1. Select the Add Credit button from the loyalty details screen.

2. Choose from one of the Add Value packages visible on-screen.

3. On the Credit payment method screen, you’ll be prompted to either insert an EMV chip card into the reader or tap an NFC-capable card or NFC pay-ready smart device.

   If the credit/debit/EBT card is incapable of either of the above secure options, you can swipe your card on the magstrip reader located to the right of the touchscreen. Alternatively, if the credit card fails to read the chip after three (3) tries, you will be prompted to swipe your card on the magstrip reader.

4. Once the card balance confirmation displays on screen, funds will be immediately available on the loyalty account.

Card Usage Methods

^{* MasterCard only accepted for F2 Smartphone NFC transactions. Must be enabled on the FasCard Admin Site by an authorized employee or administrator.}

Accepted Card Types^*

^{* Accepted card types vary and is at the discretion of the overall business.}

^{** Debit cards must be one of the four (4) major credit card companies and are processed as such, depending on whether the overall business will accept.}

^{+ Credit acceptance varies at the discretion of the overall business.}

^{++ EBT guidelines vary by state and acceptance is at the discretion of the overall business. Please review guidelines with the official EBT resources made available with your state.}

Rewards

If the location rewards loyalty points toward eligible bonus cash usable at that location, a third option to View Rewards will be available on the loyalty details screen.

Simply tap the View Rewards button to view your current point tally.

Access Account with QR Code And The Mobile App

Loyalty Account users can access an account without a Loyalty Card by using the Mobile app and a phone's camera to read the QR matrix code on the touch kiosk.  Click here to read more about this functionality

Additional Information

• Add Value Kiosk Equipment Configuration

• Add Value Kiosk Operation and Maintenance