OVERVIEW
The LaundryCard System may need a restart occasionally. Follow the steps below to perform this function.
It is strongly recommended to reboot X-Changers once a month for optimum performance!
ON THIS PAGE
How to Restart the LaundryCard System
To access this function, employee card must have RESTART SYSTEM selected under MAINTENANCE in permission settings . See Permission Settings and Functions for more information on how to modify permissions.
- It's not advised to execute reboots remotely, On site interaction is required!
Step 1 - Initiate Reboot
Insert employee card into X-Changer and click Maintenance then Restart System.
- Choose the appropriate button to reboot the X-Changer.
- If the X-Changer being rebooted is database primary, the system will automatically perform a failover before rebooting. Note: This only applies to V9+
- If the X-Changer being rebooted is database primary, the system will automatically perform a failover before rebooting. Note: This only applies to V9+
Step 2 - Confirm Reboot
- When prompted, click OK to confirm.
Step 1 - Perform Failover
- Insert employee card into Primary X-Changer and click Maintenance then System Error Messages. Verify no database backup errors are present.
- If database backup errors are present, contact Technical Support before proceeding.
- If database backup errors are present, contact Technical Support before proceeding.
- Click the Back button.
- Click the Restart System button.
- Choose Failover to Backup. When prompted, click OK to confirm.
