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Technicians

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OVERVIEW

Technician's Cards look like a customer LaundryCard™, but can also show which machines are marked out of service and why, based on the Equipment Status selected.

Once a technician has repaired a machine, with the technician card used at an X-Changer, you can then tell the system that the machine is again ready for use.

The manager can also put value on a technician card for starting machines.

ON THIS PAGE

General Information for Technicians

LaundryCard readers are the devices that read a LaundryCard™. The card reader acts as an electronic coin drop, designed with a pulse relay that simulates the native pulse from a coin drop. Card readers are installed on equipment throughout the store. (You may also see card readers on doors). The card readers have a display that tells you the account balance on a card used and the price of the specific machine. The display can also act as a timer to let you know how much time is left on a machine before it is available again.

Technician Default Setting Functions:

Main Menu

Maintenance


Clock In/Clock Out

Maintenance

Equipment Status

Store Status

Reset Card Readers


The default permission settings for a Technician are shown below.


The Defaulted settings dictate the Technician's Welcome screen menu.

Getting a New Technicians Card

Issuing a Technician's card is done by the store manager. Note: An attendant may typically disable a card reader when a machine no longer functions properly, and then the Technician may be called in.

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