The Settings page allows users to directly manage their account information as well as language preference and cycle notifications. Customers may also use the Settings page to add Loyalty cards to their existing account.
Account Settings and Profile Information
The Loyalty Settings page allows the user to edit profile information, add additional Loyalty cards, merge loyalty cards, change language settings, set notification preferences, send feedback and delete their account and personal information.
Editing the User Profile
Clicking the Edit button in the My Profile section of the Settings page will allow the user to edit their profile information, email address, and password.
Changing User Email Address
For a step by step guide to changing the registered email address, click the expanding header below.
Changing User Password
For a step by step guide to changing the user password, click the expanding header below.
Adding/Merging Loyalty Cards
Loyalty site users can add additional Loyalty cards to their account using the Add Loyalty Card button on the Settings page. By entering a valid card number as well as a valid pin number from a Loyalty card and clicking Save, a new Loyalty card will be linked to the user account and may be used at any FasCard location configured for use of Loyalty cards. An optional Card Description may be entered by users at their preference. Multiple cards may be added to an account. Any balance or bonus information associated with the original account will be added to the existing account within the same FasCard location.
Notifications
This section allows user to change notification settings, users can change what they are notified of and how they wish to be notified.
Notification Types:
- End of cycle
Notification Methods:
- Push Notification (User must allow app access to push notifications)
Language
The Language menu allows for a selection of English or Español. Changing this setting will display all Loyalty site pages in the selected language.
Problems & Feedback
The Problems & Feedback option give users the ability to submit feedback or request help from administrators or management. Feedback is emailed to select users.
Delete Account
The Delete Account option provides users with the ability to remove all of their personal information from the system. Any associated Loyalty Cards will be preserved with balance and account can still be used but all activity will be anonymous. Once this is performed the user will be logged out and log in credentials are destroyed:
Sign Out
Selecting this option will disconnect the user from the Loyalty site, requiring the user to enter their registered email address and current password the next time the site is accessed.
Navigation
Clicking any of the icons on the navigation bar at the bottom of the page will redirect the user to another page within the Loyalty site.
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