iOS 10+ remote access configuration specifically requires the aforementioned updated C-4311 Firewall. Units shipped before require reconfiguration and cannot be upgraded in the field. Click the following link for more information: LaundryCard VPN with Apple iOS10 / macOS Sierra. |
When first requesting login rights from CCI, you will receive an email with your username and a temporary placeholder password with instructions to enroll and set a new password. For more information regarding our Self Service Password Management System, click the following link: LaundryCard Self-Service Password Management Website. |
Accessing the VPN menu can be done in a number of ways.
If you already have a VPN service of any kind, whether manually set up or through an app, the VPN button will be immediately accessible on the main Settings menu.
If you have never set up a VPN previously, the VPN menu will be accessible from the General submenu of the Settings page.