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FasCard Add Value Kiosk User Guide

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  • Created by Former user, last modified by Former user on Sept 27, 2019
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Overview

 This document is intended to serve as a guide for the laundry customer or end user in locations utilizing a FasCard Add Value Kiosk.

Table of Contents

Using the Add Value Kiosk

  • The Add Value Kiosk allows customers to add additional value to an existing FasCard Loyalty account using cash, credit, or debit.  For a step by step guide to using the Add Value Kiosk, see below.
  • For assistance configuring the available purchase packages, see FasCard Admin Site - Loyalty Settings.

Adding Value to a Loyalty Card and Viewing Rewards

When swiping your loyalty card at the Add Value Kiosk, you have three options:

  1. Add Value with Cash
  2. Add Value with credit/debit card
  3. Review Rewards

Adding Value with Cash

  1. Swipe a Loyalty card on the Add Value Kiosk.
  2. Select the option 'Add value from cash'.
  3. Insert cash and the value will be added according to the value packages below.

Credit/Debit

  1. Swipe the loyalty card.
  2. Select the "Add Credit" button.
  3. Select a value package.
  4. Swipe a credit or debit card.
  5. A message will be displayed indicating the success of the transfer as well as the new account balance.

Using NFC to Add Value

The Add-Value Kiosk fitted with the F2 Reader is capable of adding value to a Loyalty Account using NFC functionality.  NFC is "Near Field Communication".  Holding your smart phone (with NFC capability) close to the reader will add value to a Loyalty Account, provided credit/debit card information is stored in the phone/application.

  1. Swipe the loyalty card.
  2. Select the "Add Credit" button.
  3. Select a value package.
  4. Hold the phone close to the reader so the phone can be detected.  (You must have your card information stored in your phone and/or appropriate app in order to process the transaction.)
  5. A message will be displayed indicating the success of the transfer as well as the new account balance.

View Rewards

  1. To view rewards on your loyalty card, select View Rewards.
  2. Rewards will display

Access Account with QR Code And The Mobile App

Loyalty Account users can access an account without a Loyalty Card by using the Mobile app and a phone's camera to read the QR matrix code on the touch kiosk.  Click here to reader more about this functionality.

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