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Overview

This document describes the changes in each FasCard System Update.

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Internal Information with System Updates

Certain elements of this System Updates page are only visible to authorized users.

These internal updates will be marked in red and will not be visible under public access.

Do not share internal information with the public without permission.

Table of Contents

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Certain items below may require updates to Satellite Access Point(s), Reader(s), and/or Kiosk(s). Please contact CCI Technical Support for assistance.

Current Release

Release 33 - October 22, 2024

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note

Internal Visibility Only

  • Satware FasSat v1.34.08 is included in this release and required for offline credit card authorization improvements, updates to satellite logging.

Internal Visibility Only

  • Satware FasSat v1.34.08 is included in this release and required for offline credit card authorization improvements, updates to satellite logging.

New Features

  • ‘Coin Box Full’ notification support added for machines using the Coin 2 slot on a FasCard/FLEX reader.

    • Previously, ‘Coin Box Full’ email notifications were only triggered by the Coin 1 slot for readers using both Coin Slots in a Dual Pocket setup.

  • Support for future server hardware updates pending the next coming release.

    • This should not impact existing server data.

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  • FasCard Status Dashboard page added to provide support users detailed information and graphs regarding System Health, Satellite Counts, Unstable Satellites, Satellite Versions and FCAP Versions.

    • Includes new Statistics/Metrics collection database.

  • ‘FCAP Update’ page added to allow Support users to update one or multiple CAPs for any/all FasCard/FLEX accounts when needed.

  • ‘Items’ column added to Continental HS7 Washer’s Equipment Configuration page to accommodate custom cycles and modifiers.

  • Account selection for Support users now available in the FasCard Mobile Site.

    • FasCard Mobile App support of this Support-only feature coming soon.

Improvements

  • Admin Adjustments to individual loyalty accounts made by specific employee users now visible to the employee when logged in to the Admin Site.

  • Added additional details for FasCard Mobile Site users when providing App Feedback.

    • FasCard Mobile App support of this improvement coming soon.

  • Added ‘Estimated Run Time Minutes’ dropdown to Dexter washer equipment types to better align Dexter machine runtime with the FasCard/FLEX reader countdown clock.

  • The ‘dummy price’ requirement for Alliance Quantum Touch (Midas) equipment types on the admin site has been removed.

  • Communication improvements between FasCard/FLEX readers, satellites, and FasCard servers.

  • Updates to the Worldnet interface to better handle communications errors.

  • Improvements to offline credit card processing.

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  • User ID is now logged when an admin site exception occurs for better tracking of errors that can return a user to the admin site login page.

  • Dual-Pocket configured readers now show both top and bottom pocket numbers in satellite logging.

  • Point-of-Sale (POS) machines are no longer included in the reader count for satellite logging.

  • Improvements to reporting duplicate SIM IDs and Wireless Numbers for CMR entry.

  • User Search and Location Search relocated to new ‘Search’ tab for better visibility.

  • Removed support for BridgePay, as gateway is no longer used by CCI.

Fixes

  • Fixed issue in System Maintenance where clicking the Status of a machine with no history would cause an error and log the user out of the admin site.

  • Fixed issue where load times for viewing new locations in a FasCard/FLEX would take longer than expected.

  • Fixed issue where dual-pocket configured readers are counted twice.

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  • Fixes and new code implemented to LogMsg statistics data collection.

Previous Releases

Please click here to view previous FasCard system updates: FasCard System Update History