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titleOverview

This page provides the installer with information on the the various FasCard Touch Kiosk install configurations. Including , including electrical requirements, unit specifications, and mounting instructions.

Required parts

Bw part list
ImageSize150
PartsC-5610R1

Optional parts & hardware

Bw part list
PartsC-5623,C-5626,C-5628

  • Uninterruptible Power Supply (UPS) (not included)
  • Compression anchor (not included)
  • 1/4" lag screw or anchor (not included)
  • Wall mount brackets (not included)
  • 1/8" to 1/4" shims (not included)

Touch Kiosk specifications and requirements

Kiosk dimensions



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Touch Kiosk Specifications and Requirements

Image Added

Tip

Unit dimensions and power requirements can be found in this section. Unpacking and mounting instructions are found below.

The FasCard Touch Kiosk can be mounted in or on an existing wall or can be pedestal mounted. It  It offers end-users customers a convenient way to view and manager their Loyalty account, add balance to an existing card, or obtain a new card.

Kiosk Dimensions

CCI Description

Touch KioskTouch Kiosk DrawerKiosk Pedestal SpacerKiosk Pedestal Base

Dimensions










Part #:C-5610R15610C-5623C-5626C-5628
Desc:Main Kiosk body, - can be pedestal or wall mounted.Drawer addition to main Kiosk body, - can be pedestal or wall mounted.Kiosk pedestal spacer, - not required for wall mount.Kiosk pedestal, - not required for wall mount.

Electrical Requirements

Warning

Always follow local electrical codes.

The FasCard Touch Kiosk operates on 120VAC 120vac and comes with a standard 12' grounded power cord. The  The bottom of the base has a 1/2" knock out that can be used to mount a standard 120VAC 120vac power outlet inside the base. Additional holes may be drilled to accommodate other conduit sizes. Card Concepts Inc. recommends using an outlet with an isolated ground and that an an Uninterruptible Power Supply (not included) be used to protect the kiosk from power fluctuations and outages.

Unpacking and Mounting the Touch Kiosk 

The Touch Kiosk is packaged in a corrugated shipping assembly with an upper and lower tray as well as a protective front panel and shipping carton. Use  Use caution when cutting securing straps and packing tape.

Tip

 To view the a step by step guide to unpacking the Touch Kiosk, click the arrow adjacent to the header titled "'Unpacking the Touch Kiosk - Step by Step"' below. 


Ui expand
titleUnpacking the Touch Kiosk - Step by Step


Ui steps


Ui step
  • Carefully cut and remove the shipping straps securing
the 
  • the Touch
Kiosk 
  • Kiosk to the shipping pallet.
 
  • Carefully cut the packing tape from the top of the shipping carton and remove it.
 
  • Remove the lock handle envelope
and store it somewhere convenient, for now
  • . This envelope contains the locks,
 
  • keys,
 and 
  • and lock handle.
 
tip


Ui step


Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk by hand.

  • Lift the shipping carton off of the
Kiosk
  • kiosk.  
  • Remove the upper cardboard tray and protective front spacer.
 
  • Remove the plastic bag.
 
  • Remove the
Kiosk
  • kiosk from the lower tray.
 


Ui step
  • Once all
packing has been
  • packaging is removed, the
Kiosk
  • kiosk can now be opened by inserting
the 
  • the lock
handle 
  • handle and rotating counter-clockwise until the bolt disengages.
 
    The rear
      • Rear door opens by swinging outward.
     
    The front door opens by sliding
      • Front door slides forward on
    a
      • track.
     
    • Use the power cord contained within
    the 
    • the Touch
    Kiosk housing and plug it into a working wall receptacle (outlet). 
    • Kiosk housing to power the kiosk.
    • Store the keyboard in a safe place on
    premises
    • location and do not connect
    it
    • to the
    Kiosk
    • kiosk unless requested to do so by
    CCI
    • Technical Support.
     




    Mounting the Touch

    Kiosk 

    Choose one of the following tabs, based on the mounting configuration you are installing. 

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    Ui tabs Ui tab
    titlePedestal mount
    Set the Pedestal Base in the desired location. Verify access to power by

    Kiosk

    Tip

    To view mounting instructions, click the arrow next to the appropriately titled header below. Please note that 'Wall' and 'In-Wall' refer to similar but separate types of Touch Kiosk mount.


    Ui expand
    titlePedestal Mount


    Ui steps


    Ui step
    • Set the pedestal base in the desired location- verify access to power using the 12' power cord
    in the Touch Kiosk. 
    • (included).
    • Mark the base
    portion
    • position through the mounting holes or use the .
    • Drill out the marked
    location
    • locations to host a 1/2" compression anchor
    (not included)
    • or similar device.
     


    Ui step
    • Install the compression anchors per manufacturer instructions.
     
    • Place the base over the anchors and secure with the appropriate washers
    and
    • /bolts.
     
    • Run the 12' power cord into
    the Pedestal Base. 
    • the pedestal base.


    Ui step


    • Feed the power cable up from
    the Pedestal into the Spacer Unit (P/N:
    • the pedestal into the spacer unit. Secure the spacer unit (C-5626)
    . Secure the Spacer Unit to the Pedestal Base using the
    • to the pedestal base using 8/32 machine screws (included).
    • Feed the power cable up from
    the Spacer Unit into the Printer Drawer (P/N:
    • the spacer unit into the printer drawer. Open the printer drawer (C-5623)
    . Open the Printer Drawer
    • and secure
    the Spacer Unit using the
    • to the spacer unit using 8/32 machine screws (included).
    • Feed the power cable up from
    the Printer Drawer 
    • the printer drawer into the Touch Kiosk
    (P/N: C-5610R1). Secure the Touch Kiosk 
    • . Secure the Touch Kiosk (c-5610) to the top of
    the Printer Drawer 
    • the printer drawer using 8/32 machine screws (included).
     
    • Run additional power cable slack
    in the 
    • into the Touch
    Kiosk 
    • Kiosk to provide ample room for
    the Kiosk door
    • the kiosk drawer to open and close. Secure
    the cord
    • using the cord-keeper provided (shown above).
     




    tab mountBefore installing on a wall, verify
    ui-
    Expand
    titleWall
    Mount


    Warning

    Verify that the target wall will sustain the weight of the kiosk without damage.


    Ui steps


    Ui step
    • Identify the target mounting location.
     
    ADA notice

    Check the ADA's website for your local requirements. 

    • Secure two
    wall mount brackets
    • (not included) to the target wall (studs or
    concrete 
    • concreteonly) with appropriate fasteners
    by following
    • .
    • Remove
    the 
    • Touch
    Kiosk 
    • Kiosk drawer (containing screen and computer components) from
    the Kiosk 
    • kiosk by depressing the release levers on the door slides. Pull forward to remove.
     


    Ui step
    • Set
    the 
    • Touch
    Kiosk 
    • Kiosk (with drawer removed) on the mounted brackets and seat against target wall, centering on
    the
    • brackets.
     
    • Mark four drill points at
    the following depending on location:
  • If using studs, mark the four drill points on the Rear Kiosk Door. 
    • If using a concrete wall, mark the four
    • stud locations on rear kiosk door. If target wall is concrete, mark drill points equally spaced approximately 1" inside
    the
    • outer edge of
    the
    • door.
     
    • Remove
    the Kiosk 
    • kiosk from
    the
    • wall brackets and and drill 3/8" holes into
    the
    • marked targets on
    the
    • rear door.
     


    Ui step
    • Set
    the 
    • Touch
    Kiosk 
    • Kiosk (with drawer removed)
    back onto
    • on the mounted brackets and seat against
    the
    • target wall, centering on
    the
    • brackets.
     
    • Secure
    the Touch Kiosk 
    • the kiosk to the target wall with appropriate 1/4" lag screws or anchors.
     
    • Mark the bottom of
    the Kiosk 
    • the kiosk through holes in the mounting bracket.
     


    Ui step

    • Drill
    upwards
    • upward into
    empty Kiosk 
    • empty kiosk on marked targets.
     
    • Install
    the
    • appropriate bolts and nuts, securing
    the Kiosk 
    • kiosk to the wall mount brackets.
     
    • When
    the Kiosk 
    • kiosk is
    secured
    • secure, re-install
    the Kiosk door
    • kiosk drawer.
     
    • Run
    the
    • power cable with additional slack into
    the 
    • the Touch
    Kiosk 
    • Kiosk to provide ample room for the
     Kiosk 
    • kiosk drawer to open and close. Secure
    the cord
    • using the cord-keeper provided (shown above).
     




    tabwall mount
    ui-
    Expand
    titleIn-
    Wall Mount


    Warning

    Verify that the target wall will sustain the weight of the kiosk without damage.


    Ui steps


    Ui step
    • Identify the
    target
    • desired mounting location.
     ADA noticeCheck the ADA's website for your local requirements. 
    • Prepare a rough opening in
    the
    • target wall
    roughly
    • 1/2" larger
    ,
    • in both
    length and width,
    • dimensions than the Touch Kiosk. If mounting with
    the Printer Drawer (P/N: 
    • the printer drawer (C-5623), account for the additional height.
     

    • Remove

    the 

    • Touch

    Kiosk 

    • Kiosk drawer (containing

    the

    • screen and

    electronics

    • computer components) from

    the Kiosk 

    • kiosk by depressing the release levers on the door slides. Pull forward to remove.

     


    Ui step
    • Place
    the
    • empty cabinet into
    the
    • rough opening to determine
    the
    • appropriate overhang for
    the
    • exposed cabinet face.
     
      • Consider the thickness of
    the
      • wall trim required to cover
    the
      • rough opening after
    installing
      • install.
     
    • Mark the location of the target wall on the inside of the cabinet in two places (at minimum).
    • Remove
    the
    • empty cabinet from
    the
    • wall and drill a 3/8" hole in each target area.
     


    Ui step

    • Place
    the
    • empty cabinet in
    the
    • rough opening with
    a few
    • 1/8"
    to
    • - 1/4" shims below and beside
    the
    • cabinet.
     
    • Secure
    the
    • cabinet to
    the
    • rough opening with 1/4" lag screws or anchors as appropriate (do not over-tighten).
     
    • Run
    the
    • power cable with additional slack into
    the 
    • the Touch
    Kiosk 
    • Kiosk to provide ample room for
    the Kiosk 
    • the kiosk drawer to open and close. Secure
    the cable
    • using the cord-keeper provided (shown above).
     
    • Trim
    the
    • surrounding visible rough opening with
    your
    • desired wall trim (not included).
     



    Activate the Touch Kiosk

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  • Configure the Touch Kiosk equipment type on the FasCard Admin Site - Equipment Setup page.
  • Add the Touch Kiosk to the machine list with an appropriate reader address on the FasCard Admin Site - Machine Setup page.

    • Tip

    A Touch Kiosk must be powered on and addressed to be activated. To view a step by step guide to activation, click the arrow next to the header titled 'Activate the Touch Kiosk - Step by Step' below.


    Ui expand
    titleActivate the Touch Kiosk - Step by Step


    Ui steps


    Ui step

    • Configure the Touch Kiosk equipment type on the page.
    • Add the Touch Kiosk to the machine list on the page.


    Ui step

    • Connect the power cable that was fed upwards into the cabinet during installation.
     
    Flip
    • Toggle the
    rocker
    • power switch so that the
    "I"
    • 'O' is depressed.
     
    Image Removed
    The internal
    • Internal LED lights will indicate power is being received
    and the Bill Note Acceptor (BNA)
    • , bill note validator will cycle.
     
  • When power is turned on for the first time, the Kiosk will boot to an addressing screen. 
    • Use the on-screen keypad to assign the Touch Kiosk address you assigned in Step 2. 
    Image Removed Tip


    Ui step

    • Address the kiosk with the address assigned in step 1.
    • If the incorrect address is entered, change the address by following the steps on the
    Touch Kiosk Operation and Maintenance
    • page under the 'Maintenance Menu Options' header.
    • When power is turned on for the first time, kiosk will boot to an addressing screen.
    • Use
    the Enter button
    • the Up and Down buttons to change the value of the digit with the green underline.
    • Use Enter to confirm the value of the digit and proceed to the next digit.
     
    • After confirming the third digit,
    the FasCard Kiosk will begin downloading its designated firmware files. 
  • Once the download and installation processes have finished, the Kiosk will load its user screen. 

    • Additional documentation

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    • the FasCard Touch Kiosk user screen will load.




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    Additional Information