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titleIMPORTANT

Overview

This page is intended to guide the user through the replacement of a touchscreen monitor in an X-Changer cabinet.

Warning

On this page

Table of Contents
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Note

WARNING

Disconnect any electrical device from power before performing any work on the device. It is recommended that the instructions contained herein be performed by individuals who are qualified to perform these tasks. Card Concepts Inc. takes no responsibility for the accuracy of this document or any damage that may occur to target equipment. 

Minimum two (2) people recommended for mounting/unmounting the touchscreen to the X-Changer cabinet.

Unmounting the Touchscreen

Disconnect any connected cables (power, video, touchscreen input (USB)) before proceeding.
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Unmount the existing monitor from the bracket.

Unmount existing monitor from cabinet.

  • For v1 cabinets, three (3) bracket kep nuts to the left and right of the touchscreen should be unfastened to pull the mounting assembly back to remove touchscreen. DO NOT remove the four (4) center VESA screws in this step if replacing a monitor in a v1 cabinet!

    • This would also require unmounting the card dispenser tray, as the brackets share two of the same mounted bolt threads.

  • For v2 cabinets, only the four (4) VESA screws (Green) should be unfastened to unmount the touchscreen from its mounted bracket from the front of the X-Changer door.

v1 Cabinet (Elo)

v2 Cabinet (Elo / Zuljana)

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Mounting a New or Replacement Touchscreen

InfoSelect the appropriate tab for instructions by cabinet version.

  • Monitor appearance may vary dependent upon changes made by the vendor.

    • Prior to mounting a touchscreen to a specific cabinet type, the touchscreen will need to be mounted to its respective bezel.

    Expand
    titleVersion 1 Cabinet
    Warning
    title

    IMPORTANT

    V1 Cabinets are not compatible with the Zuljana touchscreen.

    DO NOT USE A ZULJANA TOUCHSCREEN WITH V1 CABINETS.

    It is strongly recommended to use properly listed ELO touchscreens. Failure to do so may result in a non-working touchscreen and will not be supported by CCI.

    Requirements

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    Install Components

    K-1500-TS: Elo Touchscreen Kit

    Cci kits
    TypeParts
    KitIDK-1500-TS
    ShowKitIDtrue
    ShowKitDesctrue

    Tips

    • Upon removing the existing monitor, attach monitor edge gasket (C-1380) to cabinet prior to installing new monitor.

    Instructions

    Elo Touchscreen

    1. Place new touchscreen monitor face down on monitor bezel. If the new monitor uses the same bezel as the old monitor, you can remove the old touchscreen from its bezel to reuse the bezel component.
      Elo touchscreens use bezel C-1053B.

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    2. Attach bezel mounting screws to the touchscreen. Ensure the bezel remains as flush as possible with the touchscreen without recessing back.
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    3. Eight (8) screws will fasten into all eight (8) holes along the top, bottom, and sides of the monitor.

      • In some v1 cabinet instances, only the top and bottom four (4) holes would need to be fastened with bezel mounting screws.

    4. Place bracket (C-1056) across the back of the touchscreen monitor and attach supplied VESA mounting screws (equivalent to C-1011) to the monitor.

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    2. Attach monitor edging (C-1380) to cabinet prior to installation of new monitor.

    3. Attach the bracket-mounted unit to the bolts on the front door of the cabinet from behind the door and tighten down using existing nuts.
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    4. Re-attach cables to newly installed monitor.

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      1. Connect and hand tighten screws from blue VGA video cable.

      2. Connect USB cable.

      3. Attach power supply cable.

    2. Reboot the computer.

    Expand
    titleVersion 2 Cabinet
    Warning
    title

    Zuljana Touchscreens and Older LaundryCard

    Zuljana touchscreens are only compatible with version 9 software.

    DO NOT USE ZULJANA TOUCHSCREENS WITH V8 OR OLDER SOFTWARE.

    Must either upgrade to LaundryCard v9 or utilize an Elo touchscreen.

    Requirements

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    Version 2 Cabinet

    Install Components

    Elo Touchscreen for older
    Elo touchscreens w/ integrated bezel (K-1504-TSA)

    Zuljana Touchscreen for older
    Elo touchscreens w/ integrated bezel (K-1504-TSB)

    Zuljana Touchscreen for existing
    flat Elo touchscreens (K-1504-TSC)

    Cci kits
    TypeParts
    KitIDK-1504-TSA
    Cci kits
    TypeParts
    KitIDK-1504-TSB
    Cci kits
    TypeParts
    KitIDK-1504-TSC

    Step 1

    ELO Touchscreen

    Zuljana Touchscreen

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    • Place new touchscreen monitor face down on monitor bezel. If the new monitor uses the same bezel as the old monitor, you can remove the old touchscreen from its bezel to reuse the bezel component.

      • ELO touchscreens use bezel C-1053B.

      • Zuljana touchscreens use bezel C-1053B-V2.

    Step 2

    a

    ELO Touchscreen

    Zuljana Touchscreen

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    • Attach bezel mounting screws to the touchscreen. Ensure the bezel remains as flush as possible with the touchscreen without recessing back.

      • Eight (8) screws will fasten into all eight (8) holes along the top, bottom, and sides of the monitor.

    Step 3

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    • Place touchscreen with bezel attached back into the X-Changer door from the front. 

    Step 4

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    • Secure touchscreen to monitor using the provided VESA 75 screws while ensuring the display is high enough on the bracket to have the monitor buttons visible.

    Warning
    title

    IMPORTANT

    For Zuljana Touchscreen Monitors, DO NOT use screws longer than 8mm in length.

    Step 5

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    • Re-attach cables to newly installed monitor.

      1. Connect and hand tighten screws from blue VGA video cable.

      2. Connect USB cable.

      3. Attach power supply cable.

    Step 6

    • Reboot the computer.

    Configure and Calibrate the Touch Screen

    The Configure Hardware Tool

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    The latest Configure Hardware tool within LaundryCard v9.1.9 or newer is able to recognize whether the installed touchscreen is an Elo or Zuljana touchscreen and apply the appropriate settings.

    1. After hardware install, open Windows Explorer by either pressing the Windows Key and clicking the Windows Explorer colored manila folder or use the Windows shortcut WIN+E.

    2. Navigate to D:\Setup\InstallProcs.

    3. Run the configurehardware.cmd script.

    4. Select option G to configure just the touchscreen.

    The appropriate drivers and settings (including the Calibration Tool for Elo touchscreens) will then install.

    When an Elo touchscreen is installed, direct interaction with the touchscreen may be required if the display is not already calibrated.

    With Zuljana touchscreens, Configure Hardware will restart the system after a new monitor install before reaching the diagnostic screen for post-config testing, if a Zuljana touchscreen has never been used on the X-Changer in question.

    Note
    title

    Note

    If the Zuljana touchscreen is not recognized on a V9 system after install, update the LaundryCard application v9.1.9 or newer.

    Manual Calibration (Elo Only)

    Note
    title

    Note

    Zuljana Touchscreen Monitors use a ten (10) finger capacitive multitouch panel and do not require calibration.

    However, certain functions will need to be modified at a software level to accommodate for regular X-Changer use.

    Please contact CCI Technical Support for further information and assistance.

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    Upon rebooting the computer:

    1. When KeepAGoin is visible and the startup countdown displays, select the Pause button on the screen.

      • May take a couple of tries if the monitor is poorly uncalibrated.

    2. Press the Windows key on the keyboard to bring up the taskbar.

    3. Begin typing the application name 'Control Panel' until the search populates the Control Panel.

    4. Select control panel settings option 'Elo Touchscreen'.

      • (If you do not see the settings option then the Elo software will need to be installed.)

    5. Under the "Properties 1" tab, click the Align button and follow the prompts to align the touchscreen.

    6. Close the Elo Touchscreen Control Panel window and bring back up the KeepAGoin window.

    7. Click the Refresh button to restart the startup countdown.