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Overview

This document describes the changes in each FasCard System Update.

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:octagonal_sign:1f6d1🛑#FFEBE6

Internal Information with System Updates

Certain elements of this System Updates page are only visible to authorized users.

These internal updates will be marked in red and will not be visible under public access.

Do not share internal information with the public without permission.

Table of Contents

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Certain items below may require updates to Satellite Access Point(s), Reader(s), and/or Kiosk(s). Please contact CCI Technical Support for assistance.

Current Release

Release

32

33 -

April 16

October ##, 2024

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note

Internal Visibility Only

  • Satware v1.3234.27 08 is included in this release and required for using hAP ax³ SATs and cAP XL FCAPs under FasCardoffline credit card authorization improvements, updates to satellite logging.

Internal Visibility Only

  • Satware v1.3234.27 08 is included in this release and required for using hAP ax³ SATs and cAP XL FCAPs under FasCardoffline credit card authorization improvements, updates to satellite logging.

New Features

  • Support for FLEX RF

  • Added direct access to StaxBill billing portal from within the Admin Site‘Coin Box Full’ notification support added for machines using the Coin 2 slot on a FasCard/FLEX reader.

    • Previously, ‘Coin Box Full’ email notifications were only triggered by the Coin 1 slot for readers using both Coin Slots in a Dual Pocket setup.

  • Support for future server hardware updates pending the next coming release.

    • This should not impact existing server data.

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  • Support for New Mikrotik hAP ax³ Satellite (SAT)

  • Support for New Mikrotik cAP XL FasCard Access Point (FCAP) to supplement a singular SAT.

    • Added support for FCAP billing and FCAP devices in billing reports.

  • Admin Site Support for Coin Drop capabilities for upcoming Add Value Kiosk updates.

Improvements

  • System Maintenance Auto-Refresh has been replaced with a manual Refresh button and a display of the timestamp of the last refresh.

    • The System Maintenance page will no longer automatically refresh every 30 seconds as a result.

  • Individual satellite and machine status histories on the System Maintenance page is now accessible by clicking on the status link itself.

    • Previously, viewing the status history was done through clicking any singular row on the table. This added potential to mistakenly click any row and load a machine’s status history.

    • Additionally, you can now open individual satellite and machine status histories in a new window or tab.

  • Machine status notifications for when a cycle nears completion now require customers to have email verification and login record.

  • Individual machine status history pages now display the MAC addresses of potential duplicate readers for easier identification.

  • Store Account Admins can now enable/disable CVV and Zip verification from Loyalty Settings if the Payment Gateway allows.

  • Hyperlinks that cross-link to other admin pages are now underlined.

  • Hyperlinks that previously showed a URL specific to the FasCard Admin Site are now removed from emailed reports.

  • Certain reports are now restricted to only store Account Admins.

  • Credit surcharges are now itemized in the Income Totals report.

  • Work Schedules now distinguish the difference between the current month and the previous/next month.

  • Work Schedules can now be exported to a PDF for printing based on the current user’s calendar view (Day/Week/Month/Agenda/Timeline).

  • Improvements to Satellite tracking, statistics, updates and notification processing.

    • Various improvements to database queries and performance

    • FasCard Status Dashboard page added to provide support users detailed information and graphs regarding System Health, Satellite Counts, Unstable Satellites, Satellite Versions and FCAP Versions.

      • Includes new Statistics/Metrics collection database.

    • ‘FCAP Update’ page added to allow Support users to update one or multiple CAPs for any/all FasCard/FLEX accounts when needed.

    • ‘Items’ column added to Continental HS7 Washer’s Equipment Configuration page to accommodate custom cycles and modifiers.

    • Account selection for Support users now available in the FasCard Mobile Site.

      • FasCard Mobile App support of this Support-only feature coming soon.

    Improvements

    • Admin Adjustments to individual loyalty accounts made by specific employee users now visible to the employee when logged in to the Admin Site.

    • Added additional details for FasCard Mobile Site users when providing App Feedback.

      • FasCard Mobile App support of this improvement coming soon.

    • Added ‘Estimated Run Time Minutes’ dropdown to Dexter washer equipment types to better align Dexter machine runtime with the FasCard/FLEX reader countdown clock.

    • The ‘dummy price’ requirement for Alliance Quantum Touch (Midas) equipment types on the admin site has been removed.

    • Communication improvements between FasCard/FLEX readers, satellites, and FasCard servers.

    • Updates to the Worldnet interface to better handle communications errors.

    • Improvements to offline credit card processing.

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    • WiFi Affinities are now extended to FCAPs.

    • Various backend API improvements.

    • Reader statuses such as enabled/disabled machines and reader transaction IDs are now available through web API.

    • Scheduled pricing can now be updated through web API calls.

    • Location Groups can now be retrieved through web API.

      • User details can now be managed through web API

      User ID is now logged when an admin site exception occurs for better tracking of errors that can return a user to the admin site login page.

    • Dual-Pocket configured readers now show both top and bottom pocket numbers in satellite logging.

    • Point-of-Sale (POS) machines are no longer included in the reader count for satellite logging.

    • Improvements to reporting duplicate SIM IDs and Wireless Numbers for CMR entry.

    • User Search and Location Search relocated to new ‘Search’ tab for better visibility.

    • Removed support for BridgePay, as gateway is no longer used by CCI.

    Fixes

    • Fixed an issue in System Maintenance where an employee user with limited permissions can generate reports with links the user cannot access.

    • Fixed issue where pressing the <Enter> key on the Location Setup page prompts user to confirm deleting the saved custom logo.

      • Additionally, fixed issue where users were unable to delete a custom location logo.

    • Fixed issue where, on the System Maintenance screen, selecting the Central Time Zone reverts to Pacific Time Zone.

    • Fixed issue where scheduled balance reload events immediately triggered for a user when saving a set up reload schedule.

    • Fixed issue where the Sales Interval report did not include the 11:00PM interval for hourly reportingclicking the Status of a machine with no history would cause an error and log the user out of the admin site.

    • Fixed issue where load times for viewing new locations in a FasCard/FLEX would take longer than expected.

    • Fixed issue where dual-pocket configured readers are counted twice.

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    • Fixed issue where creating a new support user with failed password requirements allowed for duplicated email.

    • Fixed issue where the SatWare dropdown defaulted to the lowest version available in the list.

    • Fixed issue where using a VP3300 at a location configured for BridgePay caused an unhandled exception instead of a ‘Not Supported’ response at the server levelFixes and new code implemented to LogMsg statistics data collection.

    Previous Releases

    Please click here to view previous FasCard system updates: FasCard System Update History