This document lists the revisions to LaundryCard software.
v9.2.2 (January 11, 2024)
Fixes issue where previous loyalty card information would stay on screen after a credit card transaction even if the card was removed before the transaction was completed.
Fixes issue where X-Changers could potentially lock up on the ‘Remove Card Quickly’ screen under a unique transaction sequence.
Fixes issue where clicking the ‘Save’ link in Equipment Details pages would generate an error.
Additional bug fixes and improvements, including screen transparency reversion.
v9.2.1 (December 18, 2023)
Fixes issue where the “Credit/Debit Card ONLY” message shows when an X-Changer is unable to accept cash even if credit cards are not configured.
Fixes issue where the screen can transition too quickly back to the homepage when attempting to complete a new card purchase with a credit card.
Fixes issue where a configured registration bonus could be awarded on every registration save when all card registration fields are made optional.
Fixes issue where the last 4 of a credit card number does not show in the Escrow page for stores using Ingenico credit card readers.
Fixes issue where the X-Changer may remain paused on the ‘Remove Card’ page under unique conditions.
Fixes issue where the ‘Edit' button was missing from the ‘Additional Machine Info’ screen.
Fixes issue where the X-Changer camera can cause a memory leak under rare conditions.
Support added for new model LaundryCard Access Points (LCAPs) for Wireless LaundryCard (L2) readers on core 100 and newer firmware.
L2 status reporting functions on new LCAPs require core 102 or newer firmware.
With the Wireless LaundryCard initial launch, the maximum number of allowed wireless card readers have been increased.
Improved formatting of Card Reader/Line Status display formatting on the Store Status page.
Improvements to the swipe sequence for Electronic Benefits Transfer (EBT) cards.
Status and logging improvements.
Additional bug fixes and improvements.
v9.2.0 (June 6, 2023)
Fixes issue where LaundryCard processes do not work correctly with LCRFs using a non 6-byte hexadecimal serial number.
Fixes issue where the barcode on the last card in a card dispenser fails to read.
Support for new reader firmware versioning scheme (e.g. core 100 and newer firmware).
Added ability to choose which registration fields are required or optional when registering a loyalty card.
Coupons now automatically apply on dispense if an added coupon specifically applies to newly dispensed cards.
Credit Card Transactions report now includes a summary table and filter dropdowns for transaction method and card type.
Improvements to tracking credit card types and methods used in a credit card transaction.
Improvements to Store Status including extended card reader table details and error reporting.
Improvements to Equipment Details pages to support current and future firmware and reader implementations.
Improvements to Tsentry status reporting and logging for every devices and applicable process.
Additional bug fixes and improvements.
v9.1.10 (October 11, 2022)
Improvement to the user interface involving a direct link between machine numbers and equipment type details for management and authorized personnel.
Fixes issue where Authorize.Net transactions were not properly reporting in the Credit Card Transactions report.
Fixes compatibility issue involving Laundrylux Compass (Gen6) Washer support.
Additional bug fixes and improvements.
v9.1.9 (September 13, 2022)
Official support added for Electronic Benefits Transfer (EBT) cards (more information can be found here: Accepting EBT in Your LaundryCard Store - Requirements & Pricing).
Improvements to Electronic Benefits Transfer (EBT) acceptance protocols, page functions, and usage reporting.
Improvements and fixes to database synchronization in conjunction with X-Changer scheduled tasks and cleanup.
Improved reporting of reused and pre-valued cards and the methods of payment / issuance used.
Improvements to the Configure Hardware tool hardware recognition, setup, and logging.
Support for Zuljana Touchscreen Monitors for LaundryCard V2 cabinets.
Improved support for Electrolux Clarus Vibe Washers.
Added ability to allow or restrict other employee users from being able to view/edit other employee users' LaundryCards.
Note: Any manager-tier card prior to v9.1.9 install will continue to retain this access feature. All other employee tiers will have this feature disabled by default until permissibly enabled.
Fixes issue where the incorrect amount was taken from card bonus for adjustment transactions (top-offs, cycle changes) when the original start used balance.
Fixes issue when Credit Card transactions using the Classic User Interface resulted in a script error; not allowing credit cards to process.
Fixes issue where employees are still required to clock in to start a machine even if their individual card does not require clock-in/out.
Fixes to calculated totals in individual customer card details to align with customer's reported balance.
Fixes issue where cash bonus checkboxes for the $1.00 tier were not visible.
Fixes issue where Technician cards are unable to view Equipment Status.
Additional bug fixes and improvements.
v9.1.8 (May 16, 2022)
Official support added for various Advanced LaundryCard Live (ALCL) features (available with an Advanced LaundryCard Live (ALCL) Subscription).
Improved reporting, error detection, and notification between in-store X-Changers and the LaundryCard Live servers.
Fixes a number of calculated balances and totals in a number of reports to align with ALCL reports.
Fixes issue with advertising logic regarding set start and end dates and permanent ad fixtures.
Fixes issue where non-customer cards were recoverable from the card recovery screen.
Added ability to disable allowing bonuses with cash purchases while credit cards are enabled.
Support added for the refreshed model ELP X-Changer cameras.
Additional bug fixes and improvements.
v9.1.7 (February 28, 2022)
Fixes authorization issue involving the C-1009-LC EMV Credit Card Bezel and Worldnet.
Fixes issue where coupon bonuses were rewarded twice on rare occasions.
Fixes issue where Point-of-Sale services could still recognize Loyalty cards after transferring to another store.
Ability to Enable Bonus use with Point-of-Sale services added.
Support for timed advertising screens based on set start/stop dates added (Requires Technical Support setup).
Initial support added for Electronic Benefits Transfer (EBT) card acceptance protocols.
Improvements to credit card swipes with magstripe-only Credit/Debit/EBT cards when using Worldnet.
Credit Card Reader models are now visible on the Store Status page.
Report retrieval improvements.
Additional bug fixes and improvements.
v9.1.6 (January 7, 2022)
Fixes compatibility issue involving the C-1009-LC EMV Credit Card Bezel, Worldnet, and the TSYS Merchant Processor.
v9.1.5 (November 18, 2021)
Fixes rare issue where a loyalty card can reach a negative balance with a pre-V9 bonus setting manually enabled.
Official support added for Dexter C-Series Washer Extractors using Dexter Machine Firmware 2.2/5.0 Protocol.
Updated graphics and audio for the C-1009 EMV Credit Card Bezel when installed and configured on an X-Changer.
Backend software updates for the C-1008 Ingenico EMV Credit Card Reader.
Bill Acceptor model name now present on the Store Status screen.
All communication (COM) ports now display in Store Status.
Updates to the processes of configuring hardware.
Additional bug fixes and improvements.
v9.1.4 (September 30, 2021)
Fixes CSV report issues involving commas and line spacing.
Fixes uncommon issue involving reporting 0 errors for card dispense attempts.
Customer photos will now enlarge in card details when clicked/tapped. (Requires K-1407 v9 Camera Mounting Kit)
Collections performed using a collector card with an email address saved will also email the collection receipt.
Collection tickets can now be emailed to a select number of email addresses of the user's choosing.
Support added for the C-1009 VP3300 EMV Bezel for use on V2 Cabinets with MEI Bill Note Acceptors (BNAs).
Support added for Worldnet credit card processor.
Support added for Pyramid Bill Note Acceptors (BNAs).
Individualized support added for Continental Profit Plus Delicate Washers.
Individualized support added for Continental Profit Plus Extra Spin Washers.
Application closing and restart improvements.
Additional bug fixes and improvements.
v9.1.3 (June 11, 2021)
Fixes issue with API that caused a transaction error when charging a laundry card.
Fixes reporting of credit card surcharges.
Fixes issue where the cash amount reported in escrow was incorrect.
Adds support for newer Continental machines for the new Sanitize upgrade.
Additional bug fixes and improvements.
v9.1.2 (April 28, 2021)
Fixes issue with individual reports remaining visible (but not accessible) when the permission to view a specific report is unchecked.
Any unchecked reports in Card Permissions will now no longer populate in the 'Reports' menu.
Fixes issue where Daily Credit Card limit was still being honored despite service type being Datacap.
Adds ability to allow customers to still use credit cards when the bill acceptor is not functional.
(Alongside LaundryCard Live's April 2021 release) adds compatibility with LaundryCard Live's new feature of allowing custom permissions to be set for an individual Live user.
Adds Datacap software direct integration.
Improvements to C:\ drive space management.
Additional bug fixes and improvements.
v9.1.1 (November 17, 2020)
Fixes issue with API that caused a 500 error when charging a laundry card.
Fixes issue with multi-store license update failing during store group synchronization in LaundryCard Live.
Additional bug fixes and improvements.
v9.1.0 (October 16, 2020)
Adds ability to charge a service fee for credit card transactions.
Adds ability to override the timeout on the customer registration screen.
Fixes issue where the Bonus Redemption Rate is set to 0% when saving on the General Info screen.
Fixes issue where custom card artwork is not displayed on the customer account info screen.
Additional bug fixes and improvements.
v9.0.9 (May 27, 2020)
Fixed issue where Coupon Programs could be created without an end date and then were no longer editable.
Fixed issue with default configuration for Alliance ACA H7S TLW A1 and FLW A1 equipment that would cause cycle to stop shortly after it started.
Added support for Alliance ACA H7S Washer Extractor - Galaxy 500 (A20).
Added monitoring for low disk space.
Added monitoring for database disk backup failures.
Added additional configuration settings for Wascomat/Electrolux Compass Pro washers.
Additional bug fixes and improvements.
v9.0.8 (March 26, 2020)
Fixed issue with credit card amount not clearing when pressing the Clear button while using the Classic interface.
Fixed issue with images for accepted credit card types not appearing when using Ingenico credit card device.
Fixed issue with Alliance ACA H7S Top-Load Washer MDC II (A1) configuration
Fixed issue where snapshot reports generated on Feb 28th of a leap year do not show in Monthly report.
Fixed issue where occasionally the X-Changer is stuck on "Follow instructions on card reader" when using Ingenico credit card device.
Adds scroll buttons to Reports Menu drop-down when viewed remotely.
Adds support for LG Titan Pro Washers.
Adds support for Alliance ACA H7S Washer Extractor Quantum+ (A44).
Additional bug fixes and improvements.
v9.0.7 (January 20, 2020)
Fixed issue when performing collections using card numbers starting with 0.
Fixed issue with detecting the barcode scanner model on the Store Status screen.
Fixed issue when clicking "Done" on the main management screen during a remote session via VPN or LaundryCard Live.
Additional bug fixes.
v9.0.6 (January 7, 2020)
Internal release.
v9.0.5 (December 13, 2019)
On the Reports screen, the 3 most recently accessed reports are shown at the top of the list.
If a credit card type (Amex, Visa, etc) is not accepted, a descriptive error is now shown to the user.
Partial credit card authorizations now authorize only the amount available on the credit card.
Fixed issue where generic cards starting with "999..." would not transfer at multi-store enabled locations.
Fixed issue where free dries were clearing off cards when the "Free Dry Limit" feature was disabled.
Additional bug fixes/improvements.
v9.0.4 (August 21, 2019)
The style of the "Issues that Require" attention panel has been updated to be more noticeable.
Added support for 3 and 4 X-Changer stores.
Improved performance of the Totals History Report. Should now generate much faster.
Fixed "ExportData.txt: Error copying files to backup" error.
Fixed "SeaPort Monitoring.txt: Maximum Rescan Attempts Reached" error that would occasionally occur on systems using IDT credit card swipes.
Disabled support for partial credit card payments. If a credit card does not have enough funds for the total charge amount, the transaction will be declined.
Fixed issue where the "W2W Bonus Money" was not displayed in the details pane on the customer's account overview.
Fixed issue where the reports menu dropdown would not scroll smoothly on iOS devices.
Additional bug fixes/improvements.
v9.0.3 (June 13, 2019)
Improved database synchronization time for large databases.
Fixed issue with temperature values on Alliance Centurion dryer configuration screen.
Fixed issue where reader indefinitely displays "Updating Machine Config" on a newly added Alliance Quantum Gold Small Dryer.
Fixed issue where occasionally X-Changer gets stuck on "Processing" when using a credit card and the system is configured for Authorize.Net.
Fixed issue where occasionally reader/machine price does not update after setting a new price.
Additional bug fixes/improvements.
v9.0.2 (May 8, 2019)
Added serial integration support for large chassis Alliance Midas Washer-Extractor and Tumbler-Dryer equipment.
Fixed issue where management screen was accessible through LaundryCard Live if the manager card had a PIN set.
Fixed issue where screen prompts indicated to insert and remove card even when the system was configured to require the card to remain in the reader.
Fixed issue where occasionally the Store Status screen would display an error and not load.
Fixed issue where occasionally the Equipment Details screen would display an error and not load.
Fixed issue where Equipment Details screen would not save when accessed through LaundryCard Live.
Fixed issue where custom screen message was not shown after customer added value via credit card and chose to print a receipt.
Additional bug fixes and improvements.
v9.0.1 (April 8, 2019)
First official release of LaundryCard Version 9.
Added serial integration support for large chassis Alliance Midas Washer-Extractor and Tumbler-Dryer equipment.
Additional bug fixes and improvements.