Collect Procedure

Owned by Steve Marcionetti
Last updated: Sept 13, 2022 by Adam ArafatVersion comment
3 min read
OVERVIEW

The collection procedure is complete by designated staff with the appropriate permission enabled. See instructions below on how to collect money from an X-Changer.

ON THIS PAGE

IMPORTANT

Each X-Changer is independent and needs to be collected separately. Repeat the below processes for each X-Changer.

To access this function, your specific Card ID (The 12-digit number on the back of the card) must have the checkbox COLLECT check-enabled in the OTHER section in permission settings. Please see your store owner/manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.

Collection Procedure

  1. Insert your card into an X-changer.


  2. From the main menu, select COLLECT.




  3. Select COLLECT again.



  4. Then remove your card when prompted.




  5. The machine goes out of service temporarily while the money is collected from this machine.




Your keys open the locks on the X-Changer cabinet from either the front or the rear, depending on its installation. Remove the locks on the cabinet, which will expose a Hex-style closing bolt. Use the provided lock handle to unscrew the bolts and open the cabinet.  Remove the stacking device by lifting the release latch located on the bottom of the device. Take the currency and place in a secure travel bag. Then close the door, tighten the closing bolt, replace and secure the lock.

Re-insert your card at the front of the X-Changer to place the machine back in service. Not doing so would render the X-Changer inoperable until a screen reset or restart is performed.

Real-Time Collections Report Generation

As of LaundryCard v9.1.4, the immediate, real-time Collection Report receipt generated can be produced in one of three ways: Print, Email, or both. You can select which method(s) and recipient(s) in General Info.

PRINT

When Print is selected in General Info, a real-time collection report is produced and sent to the Receipt Printer when a collection on an X-Changer is performed. This receipt should be kept with the cash for counting later. Additionally, there is a place for a collector to sign the collection report before submitting to an administrative body like a store manager or owner.

Printer disclaimer

If you do not have a CCI-provided Report Printer, then please choose to have the Collection Receipt Type as EMAIL. 

EMAIL

When Email is selected in General Info, a Collection Email Address field will display, allowing one or multiple emails to be entered (separated by either commas or semicolons) for receiving the report when a collection has been performed.

Print and Email

This option serves both forms of report generation, allowing multiple points of primary and backup forms of collection proof in real-time.

Collection Report

Should a report of accumulated collections over time be required, from the REPORTS tab, you have the option to view both a Collection Report and the Totals History Report, respectively, as well as view the current uncollected amounts.