Overview
Once a FasCard system account has been established and a user has obtained a user account with customer admin privileges from CCI technical support, the user needs to configuring the FasCard system. The configuration procedure includes the following steps...
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Description
1. Log in to FasCard
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2. Add User Accounts
Create user accounts for everyone in the organization that will need access to the system. Start by clicking on the User Accounts tab.
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3. Add Location Groups
If you only have one location then you can skip this section, if you are setting up multiple locations you may want to group your locations. Vend pricing is all configured by location group, if each location is to have different vend pricing schedules then they should be in separate groups. For some installs, there may be multiple groups with only one location in the group with the same name, for example 123 Main St location in 123 Main St Group. Start by clicking the Location Groups tab.
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4. Add Locations
A location is defined as place where FasCard readers will be installed and connected to any number of Satellite Access Point (SAP). This could include a Laundromat or a laundry room in an apartment building. Reports will be generated based on location. Start by clicking the Location Setup tab.
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5. Add Satellites to Location
Satellites or Satellite Access Points are the wireless 'Hubs' that the FasCard readers connect to via WIFI in order to connect to the internet and then back to the FasCard servers. Every location needs at least 1 SAP configured and installed in order for the FasCard readers to operate properly. A label affixed to the SAP contains the MAC address for the unit, this value is required in order to add the unit to the FasCard system. This process is performed from within the Location Setup tab.
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6. Add Equipment Types
Equipment types need to be added to your system in order to assign machines to locations as well as configure features and pricing for locations. When the system was ordered a Equipment Survey / Setup Form should have been completed, this form will be helpful in completing this step. Start by clicking the Equipment Setup tab.
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7. Add Machines to Locations
Once all of the equipment types have been added to the system, it's time to configure each location with a list of machines. This list contains the machine ID of the host machine (usually the same number that's physically labeled on that machine), as well as the equipment type and machine specific details. When the system was ordered a Equipment Survey / Setup Form should have been completed, this form will be helpful in completing this step. Start by clicking the Machine Setup tab.
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8. Configure Vend Prices and Features for Location Groups
The final step is to configure the vend prices for each equipment type by location group and enable the machines. Start by clicking the Pricing & Features Schedule tab.
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Video Tutorial
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This page is intended to guide the user through the process of configuring their newly establish FasCard account in broad details. This page will also provide the user with links to relevant documentation for each step outlined. |
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Setup process
The following steps are laid out in CCI's recommended order to assist the user configuring the FasCard account to complete it in a timely and orderly fashion.
Step 1 – Logging inWhen the FasCard account is first opened, user credentials for the system operator will be provided by Card Concepts Inc. Please be sure to check the "Spam/Junk" folders of your email inbox for the email message.
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Step 2 – Adding locations and location groupsA minimum of one location will need to be manually setup on the Admin site. Any additional locations will need to be added by CCI or by the system operator.
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Step 3 – Adding Satellites to locationsIn order for the FasCard readers and kiosks to work, they must be connected to a Satellite Access Point (SAP). The SAP serves as the gateway between the local FasCard hardware (i.e. readers & kiosks) and FasCard server (i.e. Admin site). Each active location must have at least one operational SAP assigned to it in order for this communication process to work.
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Step 4 – Adding user accountsThe system operator will be able to add admin users, managers, and attendants. Any user who is given "Website Privileges" and has a suitable email address assigned to their account will receive access to the Admin site.
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Step 5 – Adding equipment typesCorrect configuration of all equipment is required for proper reader to machine operation.
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Step 7 – Configuring the price schedule and featuresOnce all equipment types have been configured, you can then move onto assigning all available prices and features for the associated equipment types.
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Step 6 – Adding machines to locationsOnce all equipment types have been configured and pricing has been assigned, all that remains is adding individual machines their designated location. This is done by selecting the pre-created equipment type from earlier and assigning a specific machine number(s) to that equipment type.
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Related documentation
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