Page Comparison

Method 1

1. Swipe a Manager's card or any card with System Maintenance privileges.

2. Select Maintenance menu and press the button.

Method 2

1. Reboot the card reader- after the FasCard logo disappears and the pricing information is shown, press and hold all three buttons simultaneously.

   1. This will only work within the first 2 minutes of a reader being powered.

2. Select Maintenance menu and press the button.

• Change machine# - This option allows the user to change the card reader address.  

• Trigger relay - This option will cause the pulse relay to trigger.  Machines configured for pulse will read this as a coin drop and the relay should emit an audible click as it triggers.

• Re-orient buttons - This option allows the user to choose which button on the touch pad will serve as the 'Enter' button.  Users can select either the  button or the  button.  This option is typically used when a reader is mounted in an inverted fashion.

• Reboot reader - This option will perform a soft reboot of the card reader.

• Back - This option returns the user to the previous menu.

Method 1

1. Swipe a Manager's card or any card with System Maintenance privileges.

2. Select Diagnostics menu and press the button.

Method 2

1. Reboot the card reader- after the FasCard logo disappears and the pricing information is shown, press and hold all three buttons () simultaneously.

2. Select Diagnostics menu and press the button.

• Start Diagnostics - This option will load the FasCard reader diagnostic screen.  This function is typically used under the direction of Technical Support.  Additional information regarding the diagnostic screen can be found below.

• Show Satellite Status - This option will display satellite related information including satware version, addressing information, and network status.

• Show Versions - This option will display card reader information including the configured reader address, firmware type, and firmware version.

• Back - This option returns the user to the previous menu.

Mach: This indicates the configured card reader address.

CPU: This indicates the rate of loops per second the reader is executing the main task. This value is not indicative of the actual clock speed of the internal processor.

Wifi: This indicates the wifi signal strength.

Sat: This indicates whether the reader is connected to a SAT.

Btn: This line will display A, B, and C when individual buttons are pressed and is used to test their functionality.

MSR: This line indicates which tracks are read when a card is swiped. The number shown after the '/' changes each time a swipe is detected. Recent versions of firmware also indicate the type of card swiped:

• 'L' = Loyalty card

• 'C' = Credit card

• '?' = Unknown card type

Coin: This indicates the pulse length registered when a coin is dropped and increments the number of coins after the /.

Technician Information

The slash in the "Coin" text indicates the input.

• "/" = Normally Open (Pins 5 & 6 at reader end)

• "\" = Normally Closed (Pins 4 & 5 at reader end)

Door: This indicates the functionality of the door sensor.

Method 1

1. Swipe or tap a Manager's card or any card with System Maintenance privileges.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

Method 2

1. Reboot the card reader- after the FasCard logo disappears and the pricing information is shown, press and hold anywhere on the touchscreen.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

• Change machine# - This option allows the user to change the card reader address.  

• Trigger relay - This option will cause the pulse relay to trigger.  Machines configured for pulse will read this as a coin drop and the relay should emit an audible click as it triggers.

• Reboot reader - This option will perform a soft reboot of the card reader.

• Factory Reset - This option will reset all configuration to factory default.

• Back - This option returns the user to the previous menu.

• Start Diagnostics - This option will load the FasCard reader diagnostic screen.  This function is typically used under the direction of Technical Support.  Additional information regarding the diagnostic screen can be found below.

• Show Satellite Status - This option will display satellite related information including satware version, addressing information, and network status.

• Show Versions - This option will display card reader information including the configured reader address, firmware type, and firmware version.

• Back - This option returns the user to the previous menu.

MACH - This indicates the configured card reader address.

UPTM - This indicates how long the reader has been operational.

CPU - This indicates the rate of loops per second the reader is executing the main task (the first number), followed by the maximum time in milliseconds that the reader spent to execute a single loop. These values are not indicative of the actual clock speed of the internal processor.

WIFI - This indicates the wifi signal strength.

SAT - This indicates a portion of connected Satellites MAC address.

TOUCH - This line indicates the last gridpoint touched on the touchscreen.

MSR - This line indicates which tracks are read when a card is swiped. The number shown after the '/' changes each time a swipe is detected. Recent versions of firmware also indicate the type of card swiped:

• 'L' = Loyalty card

• 'C' = Credit card

• '?' = Unknown card type

COIN1 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #1 and increments the number of coins after the /.

Technician Information

The slash in the "Coin" text indicates the input.

• "/" = Normally Open (Pins 5 & 6 at reader end)

• "\" = Normally Closed (Pins 4 & 5 at reader end)

COIN2 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #2 and increments the number of coins after the /.

11: "NFC" - This indicates whether an active NFC tag has been retrieved from a nearby smart device (e.g. iPhone, Android). For F2e readers, this will also trigger when a FLEX RF card is tapped onscreen.

Note: When testing this feature, the smart device will process payment, which would require voiding.

Method 1

1. Swipe or tap a Manager's card or any card with System Maintenance privileges.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

Method 2

1. Reboot the card reader- after the FasCard logo disappears and the pricing information is shown, press and hold anywhere on the touchscreen.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

• Change machine# - This option allows the user to change the card reader address.  

• Trigger relay - This option will cause the pulse relay to trigger.  Machines configured for pulse will read this as a coin drop and the relay should emit an audible click as it triggers.

• Reboot reader - This option will perform a soft reboot of the card reader.

• Factory Reset - This option will reset all configuration to factory default.

• Back - This option returns the user to the previous menu.

• Start Diagnostics - This option will load the FasCard reader diagnostic screen.  This function is typically used under the direction of Technical Support.  Additional information regarding the diagnostic screen can be found below.

• Show Satellite Status - This option will display satellite related information including satware version, addressing information, and network status.

• Show Versions - This option will display card reader information including the configured reader address, firmware type, and firmware version.

• Back - This option returns the user to the previous menu.

MACH - This indicates the configured card reader address.

UPTM - This indicates how long the reader has been operational.

CPU - This indicates the rate of loops per second the reader is executing the main task (the first number), followed by the maximum time in milliseconds that the reader spent to execute a single loop. These values are not indicative of the actual clock speed of the internal processor.

SLINK - This indicates the reader is properly communicating with the satellite.

WIFI - This indicates the wifi signal strength.

SAT - This indicates a portion of connected Satellites MAC address.

TOUCH - This line indicates the last gridpoint touched on the touchscreen.

MSR - While the F3 reader is capable of card swipes, all related information is relayed to the IDT field and the MSR field is not utilized.

COIN1 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #1 and increments the number of coins after the /.

Technician Information

The slash in the "Coin" text indicates the input.

• "/" = Normally Open (Pins 5 & 6 at reader end)

• "\" = Normally Closed (Pins 4 & 5 at reader end)

COIN2 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #2 and increments the number of coins after the /.

NFC - While the F3 reader is capable of NFC transactions, all related information is relayed to the IDT field and the NFC field is not utilized.

IDT - This indicates the current status of the internal EMV reader, from firmware/config downloads to transactions being performed. 

Although indiscernible between the types of information being shown, information displayed in the IDT field while processes occur typically include an 'S' and a number that follows, indicating that activity is occurring.

Method 1

1. Tap a Manager's card or any card with System Maintenance privileges.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

Method 2

1. Reboot the card reader - after the FasCard logo disappears and the pricing information is shown, press and hold anywhere on the touchscreen.

2. Touch the "Maintenance Menu" button on the touchscreen to reach the Maintenance Menu, or the “Diagnostics Menu” button to reach the Diagnostics menu.

• Change machine# - This option allows the user to change the card reader address.  

• Trigger relay - This option will cause the pulse relay to trigger.  Machines configured for pulse will read this as a coin drop and the relay should emit an audible click as it triggers.

• Reboot reader - This option will perform a soft reboot of the card reader.

• Factory Reset - This option will reset all configuration to factory default.

• Back - This option returns the user to the previous menu.

• Start Diagnostics - This option will load the FLEX RF reader diagnostic screen.  This function is typically used under the direction of Technical Support.  Additional information regarding the diagnostic screen can be found below.

• Show Satellite Status - This option will display satellite related information including satware version, addressing information, and network status.

• Show Versions - This option will display card reader information including the configured reader address, firmware type, and firmware version.

• Back - This option returns the user to the previous menu.

MACH - This indicates the configured card reader address.

UPTM - This indicates how long the reader has been operational.

CPU - This indicates the rate of loops per second the reader is executing the main task (the first number), followed by the maximum time in milliseconds that the reader spent to execute a single loop. These values are not indicative of the actual clock speed of the internal processor.

SLINK - This indicates the reader is properly communicating with the satellite.

WIFI - This indicates the wifi signal strength.

SAT - This indicates a portion of connected Satellites MAC address.

TOUCH - This line indicates the last gridpoint touched on the touchscreen.

MSR - As the FLEX RF reader does not have a magstrip reader, the MSR field is not utilized.

COIN1 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #1 and increments the number of coins after the /.

Technician Information

The slash in the "Coin" text indicates the input.

• "/" = Normally Open (Pins 5 & 6 at reader end)

• "\" = Normally Closed (Pins 4 & 5 at reader end)

COIN2 - This indicates the pulse length registered when a coin is dropped into a drop connected to coin input #2 and increments the number of coins after the /.

NFC - This field will trigger when a device capable of Near Field Communication is “tapped” onto the reader (e.g. holding a FLEX RF card or smart device next to the reader in proximity of the NFC antenna).

IDT - This field is not utilized on a FLEX RF reader.