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titleOverview

This page is intended to

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guide the user through the process of configuring

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their newly

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establish FasCard account in broad

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details. This page will also provide the user with links to relevant documentation for each step outlined.

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Step 1 - Login

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Setup process

The following steps are laid out in CCI's recommended order to assist the user configuring the FasCard account to complete it in a timely and orderly fashion. 

Step 1 – Logging in

When the FasCard account is first opened, user credentials for the system operator will be provided by Card Concepts Inc.

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Step 2 - Add User Accounts

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Additional user accounts may now be configured for additional administrators and employees. More information on User Accounts is available on the FasCard Admin Site - User Accounts documentation page.

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Step 3 - Add Locations and Location Groups

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Please be sure to check the "Spam/Junk" folders of your email inbox for the email message. 

Note

You must set a password before attempting to log into the Admin site. The email will contain a link to complete this step. 

Info
To learn more about setting up your Admin site account, please visit the FasCard Administration Site page.

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Step 2 – Adding locations and location groups

A minimum of one location will need to be manually setup on the Admin site. Any additional locations will need to be added by CCI or by the system operator. 

Info
To learn more about locations and how-to set them up, please visit the FasCard Admin Site - Location Setup guide. 
Tip
titleLocation Groups
Operators with multiple locations that wish to manage pricing for entire groups of locations at one time may want to configure Location Groups. More detailed information is available on the FasCard Admin Site - Location

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Groups page.

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Step

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3 – Adding Satellites to

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locations

In order for the FasCard readers and kiosks to work, they must be connected to a Satellite Access Point (SAP). The SAP serves as the gateway between the local FasCard

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hardware (i.e. readers & kiosks) and FasCard server (i.e. Admin site). Each active location must have at least one operational SAP assigned to it in order for this communication process to work. 

Note
titleInternet Service Provider (ISP) requirements

If your location is receiving internet from an ISP (e.g. Comcast, Spectrum, Optimum, etc...), they must use DHCP addressing on the modem/router. Static IP addressing will not work on the SAPs

Info
More information on SAP configuration and Admin site setup is available on the FasCard Admin Site - Satellite

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Step 5 - Add Equipment Types

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Step 4 – Adding user accounts

The system operator will be able to add admin users, managers, and attendants. Any user who is given "Website Privileges" and has a suitable email address assigned to their account will receive access to the Admin site

Info

To know how-to add users and modify their card or website privileges, please visit the FasCard Admin Site - User Accounts page. 

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Step 5 – Adding equipment types

Correct configuration of all equipment

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is required for proper reader to machine operation

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Info
Information regarding equipment setup is available on the FasCard Admin Site - Equipment Setup page.
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Step 6 - Add Machines to Locations

Tip

If you are unsure of which equipment type to use for specific machines, feel free to call CCI Technical Support at 630-930-5115, option 2. Please have the following ready before your call: 

  • FasCard account number (e.g. F0123)
  • Full washer/dryer model number (e.g. MHN30PDAWW, W245, DC0080NC10EC1XSWKSGUSA)
  • Reader type (e.g. F1, F2, F3)
  • Machine settings (i.e. pricing, cycle times, etc...)

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Step 7 – Configuring the price schedule and features

Once all equipment types have been configured,

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you can then move onto assigning all available prices and features for the associated equipment types.

Note
titleEquipment type notice

Please double-check with CCI Technical Support staff that the equipment type you chose is correct for the equipment's model. 

Info
Information regarding pricing and features is available on the FasCard Admin Site -

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6 – Adding machines to locations

Once all equipment types have been configured and

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pricing has been assigned, all that remains is adding individual machines their designated location. This is

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done by selecting the pre-created equipment type from earlier and assigning a specific machine number(s) to that equipment type. 

Info
More information regarding machine setup is available on the FasCard Admin Site -

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Video Tutorial

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Tip
CCI Technical Support recommends numbering physical machines according to the associated FasCard reader address. 

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Related documentation

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