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How-to create a VPN connection in Apple iOS 10+

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Overview

This page provides instructions for iOS 10+ users to set up a Virtual Private Network (VPN) to allow a direct, secure remote connection to a LaundryCard system.

Required Hardware

Part IDDescriptionImage
C-4311

LaundryCard Router Firewall

Mikrotik 750R2 hEX Lite

iOS 10+ remote access configuration specifically requires the aforementioned updated C-4311 Firewall. Units shipped before   require reconfiguration and cannot be upgraded in the field.

Click the following link for more information: LaundryCard VPN with Apple iOS10 / macOS Sierra.

Other Requirements

  • Store Static IP address.
  • CCI-provided Username.
  • Your saved password is established for the LaundryCard system.


Password Creation

When first requesting login rights from CCI, you will receive an email with your username and a temporary placeholder password with instructions to enroll and set a new password.

For more information regarding our Self Service Password Management System, click the following link: LaundryCard Self-Service Password Management Website.


The VPN Menu

Accessing the VPN menu can be done in a number of ways.

Settings → VPN

If you already have a VPN service of any kind, whether manually set up or through an app, the VPN button will be immediately accessible on the main Settings menu.

  • From the Home screen, tap on the Settings icon.


  • Tap on the VPN button.


Settings → General → VPN

If you have never set up a VPN previously, the VPN menu will be accessible from the General submenu of the Settings page.

  • From the Home screen, tap on the Settings icon.


  • Tap on General, then tap on VPN.


iOS Search Function

  • From the Home Screen, Swipe down from anywhere on the screen except the top row.
  • Type VPN in the search.
  • Tap on the search result VPN (General → VPN) in the Settings section.

Add a VPN

  1. From the VPN menu, tap on Add VPN Configuration


  2. Tap Type near the top of the screen.

  3. Select L2TP from the list of options to check-enable L2TP as the connection type.

  4. Tap Add Configuration to return to the previous screen.


  5. Fill in the following fields, leaving any other settings as is:
    • Description: Customer's assigned name for connection.
    • Server: The static IP address of the store.
    • Account: The username provided by CCI.
    • Password: The password provided by CCI. It is strongly recommended to not use the given placeholder password.
    • Secret: NoMoreCoins2Collect 
    • Send All Traffic: On

  6. Press Done.


  7. Once the VPN has been created, tap the VPN toggle switch to turn on the selected VPN connection.


  8. The system will indicate a successful connection by displaying "Status: Connected" and a small "VPN" icon will display at the top of the screen. 

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