FasCard Cellular Service Plan and Hardware Information
- Former user (Deleted)
- Adam Arafat
- Steve Marcionetti
Overview
CCI offers all FasCard customers the ability to add a cellular service plan to benefit from having either an extra source of Internet communications for optimal uptime or to act as a primary Internet solution. Each cellular service plan is outfitted with a Cellular Modem Router (CMR) and appropriate cellular SIM card that can connect to the nearest cell tower to establish an Internet connection for the location's Satellite(s). This page details the hardware requirements and service plans available for CCI Cellular Service for the FasCard system.
Hardware requirements
CCI Cellular Service for FasCard requires a Cellular Modem/Router (CMR) kit, part number C-1495. This item is shipped pre-configured and provisioned with a cellular SIM card. Your account will be charged according to the plan you signed up for, see further plan details below.
Should you need a replacement CMR device only, then you will need to purchase C-1496-V2.
Some FasCard systems may come in an “all-in-one” box configuration, which includes the pre-configured FasCard Satellite and CMR device bundled together.
| Part ID | Description | Image |
|---|---|---|
| C-1495 | Cellular Modem/Router Kit |
|
| C-1496-V2 | Cellular Modem/Router (CMR) |
|
Equipment ordering process
To order a primary or backup cellular plan & router, reach out to CCI Orders @ 866-860-1660 option #1, or by emailing orders@laundrycard.com to get started. Be sure to provide your account number and contact information when initiating this process.
Customers requiring the CMR hardware may contact CCI Technical Support using the Support Request Form, by emailing them at support@laundrycard.com, or by calling them at 866-860-1660, option #2. CCI Tech Support can sell the CMR kit and device directly to owners if deemed necessary.
Service modes & plans
CCI Cellular Service is intended for FasCard products only. Connecting any non-sanctioned device will result in suspension of service.
CCI Cellular Service for FasCard operates in two (2) service modes offered in four (4) plans, detailed below. Each plan is unique to the FasCard location, not the FasCard Account - e.g. a store owner with two locations associated with their FasCard Account will need a CCI Cellular Service plan and requisite hardware for each location. Each service plan and CMR provides internet service for a single FasCard SAP. Additional SAP connections to an individual CMR will cost $12.00 per month on a per-location basis.
Internet Backup Service mode
This service mode is intended for customers that are already using an existing Internet Service Provider (ISP) and wish to add backup capability for maximum uptime protection for the FasCard system. In the event of a primary internet outage, the CCI Cellular Service will become active and provide continued internet connectivity for the FasCard system.
Backup Plan details:
Cost: $15.00 per month.
Usage: Up to 48 hours of service per month may be used. The service activates automatically when an outage of the primary internet connection is detected.
Customers exceeding this limit will be billed according to the rate for Primary Internet Service mode Plan C (detailed below) for months in which the service limit is exceeded.
Primary Internet Service mode
This service mode is intended for customers that do not currently have an existing internet service provider and wish to use CCI Cellular Service in place of conventional high-speed internet access. This option can also be used if your ISPs connection is not optimal for the FasCard system.
Primary Plan A details:
Cost: $20.00 per month.
Usage: This plan provides primary internet service for FasCard systems utilizing between 1 and 25 FasCard readers.
Primary Plan B details:
Cost: $30.00 per month.
Usage: This plan provides primary internet service for FasCard systems utilizing between 26 and 50 FasCard readers.
Primary Plan C details:
Cost: $40.00 per month.
Usage: This plan provides primary internet service for FasCard systems utilizing 50+ FasCard readers.
Customers utilizing the Backup Plan (described above) that exceed their service limit will be billed according to the rate for this plan.