LaundryCard: Proper Reboot and Shutdown Procedures

Overview

This page is intended to guide the user through the proper reboot and shutdown procedures for the CCI-provided computer stored within each X-Changer cabinet. Each location may operate on a different version of LaundryCard, therefore a few screens may be different in the processes outlined below.

Determine the Primary system

It is imperative to know which X-Changer is labeled as the Primary. Failure to reboot the appropriately labeled X-Changer at the right time may result in data loss.

If both X-Changers are displayed as the database Primary or the database Backup, call CCI Technical Support immediately.

Method 1 – LaundryCard main page

Version 6.5 and higher

Version 9

LaundryCard software versions 6.5 and higher display Primary and Backup indicators in the upper left-hand corner of the screen when LaundryCard applications are running.

Older software versions require different methods to obtain Primary and Backup information.

LaundryCard software version V9 displays the Primary in the center of the home screen when using a Manager, Attendant, or Technician card.

Method 2 – Use the Store Status page to determine the Primary system

Insert a Manager, Attendant, or Technician card and navigate to the Store Status page.

Version 5 and 6	Version 7 and 8	Version 9
In V5 and V6, the Primary database will be in the 'Database' row. If CCI1 is listed here, that corresponds to X-Changer A. CCI2 corresponds to X-Changer B.	In V7 and V8, the Primary database is clearly labeled as such in the top row of the System Status section.	In V9, the Primary database is found in the Store status screen under the Maintenance Menu. The primary is listed under "System Status" as well as at the top of the screen.

Reboot procedures

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Shutdown procedures

Required hardware

USB keyboard
USB Mouse or touchscreen