Card Details

The type of card user:  Manager, Attendant, Technician, Collector, or Customer.

The language that the user selected when the card was dispensed. Only the manager can change the default language on a user's card.

Use this option to make a card invalid if it is lost or stolen. Once a card is marked invalid, it will no longer be usable in the store. If a lost card is recovered, you may go back and mark it valid again for reuse.

Each card may have a unique discount. Enter the discount percentage (between 0 and 100%) for that user. If a card is given 100% discount, then it will start any machine for free if that machine accepts discounts.

All cards (including both customer and employee cards) start with a 0% discount by default.

This is a non-editable field that stores the calculated number of Free Dry starts that the user has earned. If a free dry is not offered by the store (set up in Equipment Setup options), then users do not accumulate free dry credits.

All user types (except customers) may have a Personal Identification Number assigned. This PIN is then required for access to that user's functions.

Various registration fields (e.g. Name, Address, Telephone, Email, Birthday) that can be filled out to assign to an individual card. You may also enter your employee name and address information.

Note: If a picture is present in Card Details, you may click/tap the picture itself to enlarge the image.

This is the total amount this user has spent at your laundry since the card was issued.

This is the amount of value remaining on the user's card.

If you award bonus money to users, this is where the amount of bonus is stored.

If your location(s) enabled a points system (e.g. Wash-to-Win or Prizes, set up in Marketing options), this field stores the calculated number of points accumulated over time. These points are then used for an automatic reward after reaching a certain threshold, or can be spent after retaining a certain amount, depending on how points are being utilized.

This is the amount the system took from the customer when a new card was issued. This amount can be different on each card depending on how you have set your deposit price over time. If a card is merged with another card, the deposit amount is also merged.

This is the date and time this card was dispensed and issued to the user.

This is the date and time this card was last used.

This is the amount added to the card.

This is the amount last deducted from the card.

This is the machine number last used by the user.

This is where you can store misc. comments regarding this customer or card. These comments are NOT viewable by the customer.

This text field will allow you to type a special message to a specific customer. The next time the customer inserts their card into the X-Changer, the special message will appear. Once a special message has been viewed by a customer, the message box will disappear. In short, these comments ARE viewable by the customer.