General Info

Owned by Steve Marcionetti
Last updated: Jun 22, 2021 by Christopher Patac
4 min read

Location details can be modified on this screen.

  • LaundryCard Manual - You can download and save the manual for your own personal use. *Only shown when remotely connected*

Store Info

  • Store ID - This is a unique identifier for your store, this number is assigned by CCI when the system is first installed.  Refer to this number when calling into technical support. This number is typically locked in post-setup.

Do not delete or change the store ID number or your system may not function properly.

  • Store Owner - Informational only.

  • Store Name - The name that appears at the top of reports for identification purposes.

  • Store Address - Address appears at the top of reports for identification purposes.

  • Store Phone - Informational only.

  • Card Concepts Phone - Phone number to CCI, can be used to contact technical support. Un-editable field.

Misc Settings

  • Card Deposit Name (Eng / Spa) - Name associated with card deposits.

  • New Card Deposit - The value that will be deducted from new card purchases, amount collected during new card purchases is stored in the 'Card Deposit' field on each Laundry Card.

  • Bonus Redemption Rate - This determines how much of the bonus is applied to each transaction. If the amount is set to 50, then only 50% of the vend amount is deducted from the bonus, and the rest must come from the value the customer has added to the card. This prevents a customer from putting $20 on a card using the $2 balance immediately, and then asking the attendant to refund the original $20.

  • Report Printer - If there is no printer connected to the system, un-check this box to avoid printer errors during collections.

  • Show Training Videos - (When enabled) will allow demonstration videos to display per X-Changer action performed (swiping cards, adding cash, etc.).

  • Show Default Advertising Screen - Check on or off will turn on or off the default "Advertising Opportunities Available" from an idle machine.

  • Customer Card Stays In Reader - Enable or disable requiring customers to keep their card in the X-Changer LaundryCard slot to perform transactions / activities or check balances.

  • Customer Account Timeout - Amount of seconds before the X-Changer reverts to the Home screen or tells a customer to remove card to defer back to the Home screen.

  • Red Box Popup Alert Delay - Amount of seconds that important red box errors will display before clearing to the previous menu.

  • Data Export Retention - Amount of days before old data is cleared.

Birthday Bonus Settings

  • Birthday Bonus - The amount that customers will be awarded on or around their birthday.

  • Birthday Bonus Range (days) - The number of days before or after customers birthday for which the bonus can be rewarded, if value is set to 10 days then if customer inserts card within 10 days of their birthday they will be rewarded.

  • Birthday Bonus Delay (days) - The number of days that a customer must wait from the date their card has been dispensed before they are eligible for a bonus.

Registration Settings

  • Disable Self Registration - Disable customers from registering their cards.

  • Lock Name Once Registered - Customer can no longer change name when card is registered for the first time.

  • Registration Bonus - The amount that customers will be rewarded for self registering their card.  This bonus can only be awarded to each card one time.



Screen Messages

  • Main Screen Messages - These 50 character messages can be customized and appear on the front index screen, Spanish version will appear when previous customer uses Spanish card.  Must enter text in Spanish, system does not translate.

  • Money Message 1 & 2 - These 50 character messages can be customized and appear on screens where customer is asked for money.  Messages run one after the other.

Credit Card Settings

  • Card Images - You are able to select what credit cards could be used for your store.

Make sure to check with your credit card processing provider to see which credit cards are supported.

  • Merchant Number - Credit card merchant ID number provided by credit card processing company

  • Credit Card Processor Code - Internal code used to assist CCI software to process credit cards, provided by CCI.

  • Credit Card Minimum Amount - The minimum amount that can be charged on a single credit card transaction

  • Credit Card Maximum Amount - The maximum amount that can be charged on a single credit card transaction

  • Daily Credit Card Limit - The maximum amount that a single credit card number can charge in a system on a single day without attendant intervention.  If customer attempts to use card after this amount has been reached they will be prompted to 'See the Attendant for Assistance'.  The attendant can use the Verify Credit Card feature to override this setting.

  • Receipt Printer - Check this box if you want customers to be able to print credit card receipts.