Remote Access Guides and Network Information

LaundryCard Live

LaundryCard V9+ Systems utilize LaundryCard Live as a primary means of remote access. For more information, click the following link: LaundryCard Live

NOTE: Users with Apple iOS 10+ and MacOS 10.12+ (Sierra or newer) devices require the latest CCI hardware to establish a VPN connection for remote location management. More information on the required hardware and customer options may be found here: LaundryCard VPN with Apple iOS 10+ / MacOS 10.12+ (Sierra and above).

Overview

Here you will find guides on how to connect to LaundryCard from various remote machines and devices.

On this page

1 Overview
2 Remote Management
- 2.1 Requirements
- 2.2 Requesting VPN Access
- 2.3 Setting up a VPN
- 2.4 Accessing the System

Remote Management

Requirements

VPN username and password (provided by CCI)
Your laundromats static IP address

Requesting VPN Access

For security purposes requests must be sent from the email of the laundromat owner.

To connect to your store remotely, CCI must first create a user account. Please provide the following information for ALL users that require access:

Full first and last name
Job title/role
Email address

Setting up a VPN

Accessing the System

Once you are connected to the VPN, open up your preferred internet browser and go to http://10.0.0.101/CCI_0/MOption.asp?CardNumber=99 to access the system.
You should now see the Manager Options page just as you would if you were at the store.
When finished make sure to disconnect the VPN.
OPTIONAL: Bookmark the page for quick access once connected to the VPN.

LaundryCard Documentation