Getting Started with Advanced LaundryCard Live
- Christopher Patac
- Steve Marcionetti
This page describes the differences between the standard LaundryCard Live format and Advanced LaundryCard Live, what to expect, and how to begin getting the most out of your Advanced LaundryCard Live (ALCL) subscription.
Introduction
When LaundryCard Live first launched, its core function focused on accessing a store's X-Changer system remotely, providing users with the first of many streamlined methods of access to a store or store group's information vs. a traditional Virtual Private Network (VPN) as seen with LaundryCard v8 and prior. Advanced LaundryCard Live further improves on this streamlined method, allowing for a multitude of comprehensive functions to give a more immediate, direct management site-to-store experience.
Standard vs. Advanced
So, why Advanced LaundryCard Live? Accessibility. With an enriched user experience, store owners, managers, and even technicians and administrative personnel with access can benefit largely from the immediate availability of information and ALCL's advanced functions.
Function | LaundryCard Live | Advanced LaundryCard Live (ALCL) |
|---|---|---|
Access to Manager's Options | ||
Basic customer-side loyalty card check balance | ||
Add new card number to your individual login | ||
Enhanced administrative-level laundry card search | ||
Detailed store dashboard with various charts, statuses, and operational information | ||
Real-time red line errors for every X-Changer visible from the system dashboard | ||
Email alerts of core system issues and resolutions as problems occur | ||
Franchise reporting for credit card transactions, store totals, collections, and employee hours reports | ||
Schedule push reports to multiple recipients at any selected time | ||
Remote database backup | ||
LaundryCard SYNC of multiple owned stores to allow card usage across all locations under the same store group | ||
24/7 Technical Support Contract Included |
Same LaundryCard Live... But Better
Once your Advanced LaundryCard Live license is activated, accessing the many features Advanced LaundryCard Live has to offer is as easy as logging in to your existing account:
Go to https://live.laundrycard.com/login
If not already, feel free to bookmark the login page itself, as this would be your access point to all things LaundryCard Live.
Log in to your account using your same Username and Password as you would with your standard LaundryCard Live account.
Once logged in, you will be greeted with an immediate view your Store Dashboard, or for Multistore accounts, your selection of stores to view each separate store dashboard individually.
Additionally, clicking the top-left menu icon displays a selection of additional functions to choose from.
Once the page has fully loaded, you will have access to various advanced tools and new core Live functions at your disposal.
Name | Icon | Location | Function |
|---|---|---|---|
On the dashboard page per unique store location. | Allows a user to set up and configure alerts to be sent to one or more email addresses when issues occur such as System Errors, an Offline Location, or a failed Remote Backup. | ||
Among the available side menu panel functions. | Included in the May 2022 core LaundryCard Live update, this allows a user to view current card numbers assigned to their account as well as add new card(s) for use at all locations tied to the account overall. Also provides access to the Advanced Card Search tool. | ||
Once 'Cards' selected, the 'Card Search' button becomes available on the page that follows. | Included in the May 2022 core LaundryCard Live update, this allows a user to locate an existing card between any of the store locations assigned to the account, providing detailed information such as which store said card was last assigned to, its current status, last known date activity, Balance, Bonus and other registered information. | ||
Among the available side menu panel functions. | Allows a user to generate reports between Collections, Credit Card Transactions, Employee Hours, and Totals at available chosen interval(s) of time in real-time or as scheduled emails to be sent to one or more email addresses. |
Interested?
Advanced LaundryCard Live features are only accessible with an Advanced LaundryCard Live (ALCL) subscription.
Users without the Advanced LaundryCard Live upgrade will see a banner to upgrade the account to Advanced LaundryCard Live, as well as an upgrade notification page when attempting to access advanced functions.
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