How-To Issue a Refund via Datacap

Step-by-step guide

Gathering information

1. Find out which X-Changer the credit card transaction happened on

   1. This can be found in Reports > Credit Card Transactions report
      
      
      

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2. Obtain and record the Merchant Numbers for the X-Changer you would like to issue a refund on.

   1. To do this, access them from the Manager's Menu. Navigate to System Setup > General Info >  Scroll down until you reach Credit Card Settings. 

   2. Record the numbers as highlighted below. 
      
      
      

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Issuing the refund

1. Navigate to https://vt.dcap.com/#!/configure

2. Select the Configure tab.

3. Fill out all required information, and click Save. 

4. Click the Payment tab.

5. Click the Transaction Type box to change the transaction to Return status.

6. Fill out all information on the screen.

7. Select Process Transaction. 
   
   
   

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