FasCard Admin Site - Server Management

Accepts Coins

When checked, all the readers will enable coin features.

**When unchecked, no other coin-specific features will work on the system.

FASCARD: YES

FLEX:  YES

1. Equipment Types Page 

   1. Coin Input/Coin Capacity/Coin Value

   2. Audio Signal Options - Coin Inserted

2. Reports

   1. Coin/Cash Report - When "Accept Coins" is unchecked, this report will have NO data.

Accepts Credit Cards for Adding Value

When checked, all readers will allow customers to use credit cards when adding value to their account.

FASCARD: YES

FLEX: YES

1. Equipment Types Page

   1. Accept Credit Cards for:

      1. Adding value to Loyalty Account

      2. Starting Machine

Accept Credit Cards for Adding Value via the FasCard Mobile Site or App

When checked, customers will be able to use credit cards to add value via the FasCard Mobile Site or App.

FASCARD: YES

FLEX: YES

Accepts Credit Cards for Machine Starts

When checked, all readers will allow customers to use credit cards to start the machines

FASCARD: YES

FLEX: YES

1. Equipment Types Page

   1. Accept Credit Cards for:

      1. Starting Machine

1. Pricing and Features Schedule

   1. Machine Starts Allowed

Accept NFC mag stripe

When checked, all 3rd Generation (F3) FasCard* readers will accept payment from tap-to-charge cards and devices with NFC (Near Field Communication) capability simply by holding the card or device close to the reader. 

NOTE: This function only affects readers and Add Value Kiosks that use an F2 reader. Touch Kiosks unaffected.

*You must have the proper gateway (Worldnet) and merchant account set up for this feature to function. 

FASCARD F3
COMPATIBLE ONLY

Accept EBT payment

When checked, EBT cards will be accepted* on all touchscreen FasCard readers, Add Value Kiosks using a touchscreen FasCard reader, and Touch Kiosks.

*You must have the proper gateway (Worldnet) and merchant account set up for this feature to function. 

FASCARD: YES

FLEX: YES*

Allow Loyalty

When checked, all readers will allow loyalty program, accumulating points or redeeming points.

FASCARD: YES

FLEX: YES

1. Equipment Types Page

   1. Accept Credit Cards for:

      1. Starting Machine

2. Pricing and Features:

   1. Loyalty Points Multiplier

Enable Location Groups

When checked, accounts with multiple store locations can now be grouped together into clusters of location groups using the Location Groups sub-tab.

FASCARD: YES

FLEX: YES

CCI Support

Enabling this check box grants CCI technical support access to system.  Without this option enabled, access is restricted to users granted "Website Privileges" on the User Accounts page.

FASCARD: YES

FLEX: YES

Displayed Card Brands

When the cards are checked, they will display on the F2 or F3 Reader

Applicable when FASCARD and FLEX products are accepting credit cards

• Laundromat - This indicates a retail laundromat store with multiple machines and can include multiple locations.

• Route - This indicates an outside group manages a laundromat or an apartment building.  This environment must be selected in order to tie locations in a specific route to be available for customers to apply a "Joint Loyalty Coupon".  Click here to learn how to create a coupon. 

• Multi-housing - This indicates an apartment building or multiple apartment buildings.  This environment must be selected in order to tie locations in a specific group to be available for customers to apply a "Joint Loyalty Coupon".  Click here to learn how to create a coupon. 

FASCARD: YES

FLEX:  YES

This field indicates the gateway service used by the FasCard account.  There are multiple different gateways that may be used, depending on the account setup.  Set up through CCI, different gateways may provide different functions and setup parameters. More information may be reviewed here: Credit Card Informational Article.

• AuthorizeNetV2: Requires an API Login ID and Transaction Key.

• BridgePayV2: Requires an API Login ID, Transaction Key, Merchant Code, and Merchant Account code.

• Pineapple: Rrequies an API Login ID, Transaction Key, and Web Merchant ID.

• Worldnet: Requires a Terminal ID.

Authorization Mode 

Authorization Mode - This option allows an owner to choose which type of Authorization to use for their system.

• Pre-Authorization Only – This is the default mode when the system is initially configured. When this mode is selected, the customer has a Pre-Authorization hold amount put on their credit card.  Once the customer has met the Pre-authorization hold amount (or once the designated idle time is reached), the card is charged (captured) for the amount used and remaining funds (if any) are released. See Authorization Hold Description for more information on this practice as well as FasCard Credit Transaction Processing for more information.
  
  

• Auth/Hold Amount - This field indicates the pre-authorization hold amount that will be used when credit cards are processed in the "Pre-Authorization Only" mode (see above)

  See Authorization Hold Description for more information on this practice as well as FasCard Credit Transaction Processing for more information.

  
  
  

• Test and Trust – When this mode is selected, the customer's card is temporarily charged a pre-set amount of $0.29 to test that the card is valid. If the test is successful, the $0.29 is voided and the customer can now spend up to the designated Trust Amount (see below). If this "Trust" amount is not reached, then after the designated Idle Time the card is charged (captured) only for the amount they used. If the "Trust" amount is reached, or exceeded, then the customer is charged the $0.29 again, and if successful, can again spend up to the "Trust" amount in the next set of transactions. If the charge fails, FasCard will retry the capture at a lower amount. See FasCard Credit Transaction Processing for more details.

**Note** This feature does not apply to "Add Value" transactions using a credit card.

• Trust Amount - This field is only displayed when the "Test and Trust" Authorization mode is selected. This field is the maximum amount that the customer can spend in a set of transactions.

Max Daily Auth Amount

This field indicates the maximum amount that may be authorized per credit card per day.  This is set to $200.00 by default.  If this is set to $0.00, credit cards transactions will not process.

Offline Auth Amount 

This field indicates the maximum amount to permit a customer to charge with a credit card when the satellite cannot connect to the FasCard servers.  The satellite will attempt to charge the total amount of all customer transactions processed while offline - this depends upon availability of funds on the credit card and is subject to denial for standard reasons.  These are delayed authorization attempts that will only attempt to process when the satellite is online again. 

Credit/Debit Surcharge/Discount

This field is where a surcharge or a discount amount can be set (by the Owner).

• The Surcharge is an additional percentage amount that customers can be charged for using a credit card on the readers when either adding value or purchasing (Vending).

• The same field can be used to enter a negative percentage ( - ) to give a customer a discount for using credit cards.

• Please note that this charge or discount will NOT show on the readers when customers use their credit card. Customers will only see the vending price of the machine or the amount they added to their account.

• Please see the CCI website for more information on signage relevant to notifying customers of a surcharge: https://www.laundrycard.com/resources?category=signage.

IMPORTANT NOTES ABOUT SURCHARGES:: 
PLEASE SEE THIS LINK FOR LEGAL REGULATIONS AND REQUIREMENTS RELATED TO SURCHARGES:  https://www.merchantmaverick.com/credit-card-surcharges/
SOME STATES DO NOT ALLOW SURCHARGES, AND OTHER STATES MAY IMPOSE A LIMIT.  IT IS YOUR RESPONSIBILITY TO KNOW WHAT YOUR STATE LAWS ARE AND COMPLY WITH THEM ACCORDINGLY.

Surcharge Mode

None - When selected, no surcharge is added for credit/debit card use
Vend - When selected, a surcharge is added for credit/debit uses only for purchases
Add Value - When selected, a surcharge is being added for credit/debit use only when adding value to a Loyalty Account.
Vend + Add Value - When selected, a surcharge is added for credit/debit use for both, purchases and adding value, to a Loyalty Account.

Idle Time Minutes

This field indicates the amount of time that the system will wait after a card is last used before it reconciles the actual transaction amount for an individual credit card.

Time Zone

This field indicates the time zone that will be indicated in the timestamp of individual credit card transactions.

Transaction Cut-Off Time

This is the time that designates the end of one business day and the start of the next.  This should be set to match the time that Authorize.net is configured to use.  Typically this is configured by CCI support- this field should only be changed under the supervision of CCI support.

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